iniKyle

Hi, Sorry to hear you're still having issues, even after the 1.0.3 patch. I can suggest joining the Synaptic discord to report bugs/issues directly to them. Thanks!

Hi, Sorry to hear you've been having issues. With the limited knowledge that I have with this aircraft, I would suggest doing a fresh install to see if that resolves your issues. Alternatively, if you join the Synaptic discord, they may be able to offer real time support/debugging. Thanks!

Hi, Thanks for bringing this to our attention, I'll pass it along to the team.

If you have the manual download from Synaptic/inibuilds, you should be good to delete the one from the manager. Have you tried following the steps above to get the manually downloaded version working? Appologize for the issues, the team is actively working to get it resolved. Thanks!

Hi, Sorry you're having issues with the DOH GSX profile. Just wanted to confirm which acf you're using and if you have the correct GSX profiles installed? (aircraft & scenery) Thanks!

Hi, This is best place to find info regarding your question: https://forum.inibuilds.com/topic/37249-how-to-nd-terrain-map-overlay/ Thanks!

Hi, The team is actively trying to find the route cause of this issue. Will update the thread when I get more info. Thanks!

Hi Dennis, I can recommend a tool called Addon Linker, which allows you to selectively load only the scenery required for the flight you plan to operate. This can also be an effective troubleshooting method, as it helps isolate the root cause by gradually re-enabling your add-ons until the issue reappears. Hope this helps. Thanks!

Hi, Like I mentioned in my previous post, for now, I would suggest downloading the file directly from the inibuilds/synaptic website and follow the steps I have provided. Thanks!

Hi, From my understanding (which is limited), the A220 will auto-tune your ILS and CRS. If you continue to have issues, I can suggest joining the Synaptic discord where they can offer direct support. Thanks!

Great news you were able to fix the performance issues! I'll pass along the info to the sales team about the advertisement on Xbox. Appreciate you bringing this to our attention. Thanks!

Thanks for your feedback. I'll pass this along to the team for further investigation. Thanks!

Hi, Just wanted to make sure that you're iniatially setting up your flight plan in the SEC flight plan page. Once you've executed it, it will automatically send it over to ACT. Thanks!

Thanks for the report. It seems like performance increases are there, just needs further refinement. Will report this to the Synaptic team (I'm pretty sure they are well aware by now). Thanks!

That should solve the issues. Let me know if it doesn't, and we can investigate further. Thanks!

Hi, We just released v1.1.0 which brought multi-jetway capabilities. Ensure both the airport and included gsx file are up to date. Thanks!

Yes, I would start fresh. Thanks!

I do not have any experience downloading the file through the inimanager, so my support will be limited. I can definitely suggest the method I mentioned above, as I know this works. Thanks!

Hi, I'm sorry to hear you're having issues with the a220. If you could reach out directly to Synaptic on their discord they should be able to provide direct support. Thanks!

I suspect a setting within Chaseplane is causing the camera movements. Are you running the most current version of Chaseplane? Thanks!

Hi Dennis, Sorry to hear you're having issues with the a350. While users are correct, it can take up to 15 minutes to load (after fresh or new install), once you reach the stage you're reporting, that should not be an issue. Can you think of any other plugin you're running that would be causing conflicts? There could possibly be a file in your community folder causing issues. If you're willing, try renaming your old community folder to something like community1, launch the sim (it will create a new community folder), once at the menu, shut down the sim, place the a350 folder inside the newly created community folder, launch the sim. Let me know if that works. Thanks!

Thanks for the feedback! I'll make sure to pass this along to the Synaptic team.

Yes, you must manually disable any handcrafted airport if using 3rd party. As for for the multi-jetway, I'll have the team look at the Xbox store page. I do not have an xbox personally, so I cannot verify. Does it specifically imply that multi-jetways work with xbox? Or is it on the features list? Thanks!

Hi, Are you using anysort of camera plugin/mod? (Chaseplane, FSRealistic, etc?) Thanks!

Interesting, thanks for the update!