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Eddie

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Everything posted by Eddie

  1. Hello, Are you still experiencing this issue (assuming your throttles have arrived)? Thank you
  2. Hi there, The way it currently works is that you must have filled in the FUEL & LOAD page first. Without that filled in, there's no VNAV profile and as such, deletes/ignores steps. However, we are reworking the logic for the upcoming update (planned for end of week), so please check again after this update and let us know if you're still experiencing this issue. Thank you! 🙂
  3. Hi there, Please attach an autosave file for that timestamp. That will help us pinpoint what the issue is as a CTD is usually irregular and hard to conclude what the reason is. Guide here: Thank you and apologies for the inconvenience!
  4. Hello, Thank you Philippe for the detailed report. Will pass this along 🙂
  5. Hello, Manipulating this is inhibited after engine start, as per its real life counter-part. The option is also greyed-out when you've imported once. To reset this when engines are not running, you can swap the databases on the ACFT STATUS page (see image). Thank you 🙂
  6. Hello, We are aware of this issue and it's proven to be a tricky fix. I assure you that we are working towards resolving it. If this happens again, try logging in and out of Navigraph's website and attempt a pull request again - this has worked for a few people that have had this issue in the past. Again, apologies for the inconvenience. Thank you 🙂
  7. Hello, I am not unable to replicate this. Tried 4 times at different locations all with Ready state. I assuming there's some kind of binding issue, please try double-checking that. If you're unable to find anything, try a complete re-install and let me know if that resolves it. Apologies for the inconvenience regardless 🙂
  8. Perhaps you have some other binding that is causing the view flip in the first place? 2024 has aircraft specific control setups so there's a good chance the reason you're only experiencing this in the 350 is due to a binding created (somehow) on the 350 controls. Glad you found a work-around though 🙂
  9. Issue fixed with upcoming update - currently planned for end of week. Thank you everyone and apologies for the inconvenience!
  10. Hello, I am not seeing this on my end. It may be SU2 Beta related and we have recommended to not use the aircraft on this version, for now. Do you perhaps have any texture downscaling mods by third parties or something similar? Thank you
  11. I would understand the ignored part if I didn't just reply 21 hours ago. What is given is the latest information, and while I understand the frustration, myself and the team are as transparent as we can be. We are working alongside Asobo to finalize the product for the Xbox platform. It's still undergoing testing and validation processes; this to ensure you'll have as smooth of a first-try experience as possible once we do roll it out. I don't have an exact date or "where" we are in the testing process, rest assured, we want this thing out on Xbox as much as you do. As a side-note, I will be locking this thread if the same conversation keeps getting recycled. This message here is the latest information and will be your goto information until we say otherwise. Thank you again for your patience and understanding 🙂
  12. Hello, Will take a look and report to the team. Thank you 🙂
  13. Hello, Thanks for the follow-up. We'll take a look 🙂
  14. Eddie

    ELEC AC Load

    Hello, Will pass this along, thank you.
  15. You can share here. And I understand regarding the dense airports. Reason I suggested a remote area is so we can get to the bottom of any issues that may relate to the aircraft itself, without other factors, such as the area affecting it.
  16. Thank you for the follow-up. Stutters are very hard to get to the bottom of since users experience different kinds of performance degradation. You may start a new topic and include a screenshot of the in-game FPS counter and we can take a look together, if you would like of course. If you decide on doing so, spawn the aircraft at a remote location so that we can look past any scenery related issues. Icao GVAC is a good location. What do you mean by blurred shades? And engine start issue, I need a video of that please. Very sorry to hear about the inconveniences you've experienced. Thank you
  17. Hi, We are still taking a look. Can any of you advice whether or not if the sound stops playing when you go into external camera then back into the cockpit? Thank you
  18. Hello, We are not recommending the use of the aircraft in the SU2 Beta.
  19. Hello, Is this something you experience in other aircraft? Are you on SU2 Beta? Thank you
  20. Hi there, Will take a look and pass this along. Thank you 🙂
  21. Hi, Thank you, will pass this along to the team. 🙂
  22. Hi there, Thank you for the report! Will pass this along 🙂
  23. Hello, A fix will come in a future update. Can't comment on exactly when, unfortunately. Apologies for the inconvenience and thank you for your patience :)
  24. Hi there, Will pass this on to the team. Thank you! 🙂
  25. Hello, That is interesting haha. Will pass this along. Thank you 🙂
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