Eddie

Hello, Please have autosave running so you can attach us a file. It is hard to reproduce it based off of this information alone. Guide on how to use autosave can be found here: Apologies for the inconvenience.

Hello, ETP arrived with the latest update. We are taking a look at all the other mentioned features. I do have to mention that the reason we excluded the third MCDU is simply for performance reasons. We have however seen the feedback and, while I cannot promise anything, the team will look into it. Thank you 🙂

Apologies, meant to tag Roders. I have forwarded your information (09tir98) to our team; taking a look at what could be going on here.

Hello Nelly, The default aircraft for MSFS are that of Microsoft property; this means our hands our tied. We are not able to offer any "upgraded/premium version". Your understanding is very much appreciated. Thank you 🙂

Hello, Please try opting into the SU4 beta environment and let me know if you still experience this. Thank you

Are you all on SU3 or SU4?

Hello, As mentioned above, the feedback has been relayed to the team. We'll take a look at what can be done. 🙂

Hello, Can you all double-check what the version number shows up as on the EFB when you've loaded into the aircraft?

Hello, The "failure message" seems to be a visual bug in most cases. The way streaming works is that it will automatically always stream whatever is the most up-to-date version of a product directly to your sim without you having to do anything manually.

Hello, Will forward this feedback to the team. Thank you 🙂

Hello, Try restarting the simulator or give it a bit and try again 🙂 Let me know if you're still having this issue later

No worries at all!

Hello, Awesome to hear. Sounds like not much more trouble-shooting needs to be done here. Enjoy! 🙂

Hello, You can upload it to YouTube and make the privacy option as "unlisted"; then post the link here. 🙂

Hello, Are you all using any MSFS assistance options? If yes, please make sure they are disabled. Let me know if that solves the issue.

Hello, I've forwarded this to the team. Thank you 🙂

Hello, We are working with WinWing to bring native functionality. Cannot give an ETA at this time but work is in full swing 🙂 Thank you

Hello, Please start with clearing your WASM folder. Guide here: It will take a little bit longer to load in again as it has to initialise the WASM module again. Let me know if this resolves the issue! 🙂

Hello, For now, the aircraft is only available on the marketplace. Our official statement regarding said decision can be found here: The update should be available very soon. Your patience is very much appreciated! Thank you 🙂

Hello, Thank you for the kind words! I'm not sure what you're referring to; rain wipes fine on our end. Could you please grab a quick video showcasing what you're describing? Thank you 🙂

Hello, Please ensure your settings look like this: If your settings look like this and you're still having the same issue; ensure you follow this profile guide (linked below). MSFS may be having a hard time reading the already included GSX-profile.

I'm assuming this is part of the UI for the simulator itself; should be able to disable that via the settings. To be sure of what you're referring to, a picture would help.

Thank you for the follow-up. Are you able to record us a quick video showing what you're describing?

Hello, I have forwarded your feedback to the team. Thank you 🙂