Eddie

Hello, As you mention, we are already working on the improved sound update for the A350. What you mention should be covered under that. Thank you

I apologize if it came off that way. There's not really much I can say in this regard. We've heard your feedback but our stance remains firm on this particular topic. Dismissing your feedback would be deleting this thread and pretending it didn't exist. I'll bring this topic up again with the team next time I get the chance and we'll see what can come out of it. Thank you for your patience and understanding 🙂

Hello Lukasz, Thank you for the kind words! We will continue on improving the aircraft and are committed to making it even better, I promise you that! 🙂 Enjoy

Aside from the two "workarounds" mentioned above, there is not much we can provide trouble-shooting wise unfortunately. We will continue to look into why this is happening and are hopeful in bringing out a fix sooner rather than later. Your patience and understanding is very much appreciated.

Thank you for the follow-up. I'll prod the team again and we'll see what we can do; no promises however. Locking this thread for visibility. Thank you 🙂

Clearing the cache folders in %appdata%/Local & /Roaming should resolve any similar issues going forward. Thank you

Are any failures enabled? (Also MSFS settings)

Hello, Please use only English when communicating on the forums. Verify that you've cleared your WASM folder following this guide:

Unfortunately not much I can help with if that work-around doesn't work. Try giving it a re-install and let me know if that changes anything. May be worth clearing your WASM folder as well.

Hello, Please reach out to direct support as we'll need some more details not fit for sharing here. Apologies for the inconvenience. Thank you 🙂

Hello, Try reloading the flight (back to menu then to gate). That should work as a temporary fix until we can finally figure out what exactly is causing this. Apologies for the inconvenience. Thank you 🙂

Hello, We've heard the feedback and understand the frustration. At this time, we have no plans on changing the way these updates are distributed; please understand that does not mean we are dismissing your valid feedback. Thank you for your understanding 🙂

Hello, We do not offer support for any XP12 aircraft, no. Glad to see you have resolved the issue. For any other inquiries regarding XP products, please via our official statement here: Your understanding is very much appreciated.

Hello, Yes, cabin announcements are included with the aircraft. Double check your volume settings via the EFB. Thank you 🙂

Hello, A picture would be help here yes. Thank you 🙂

Hello, The A330 line of aircraft are property of Microsoft and therefore not something we can build upon; hands are tied. Any feedback/suggestions you'd like to make should be directed to Microsoft in regards to the default MSFS aircraft. Your understanding is very much appreciated. 🙂

Hello, Apologies for the delayed reply. Please reach out to direct support as we'll need some private information shared that way. Mentioned the steps you have taken and include your order #. Thank you

Hello, We understand experiencing the WASM crashes is not fun whatsoever and we truly wish you didn't have to. We built the autosave system to quite literally save your flight. Please use it; it only takes you a few minutes to get back into the air rather than scrapping the flight entirely. A guide on how to use them here: https://forum.inibuilds.com/topic/28157-how-to-create-load-share-save-files-via-ois/ Why did we create this system? Because WASM crashes are very difficult to track down. They are random, very specific and sometimes not reproducible at all. That is why the issue is "still here". Major WASM crashes have been fixed; what remains are said edge-cases that are very situation-specific. We have a guide on how to properly report WASM crashes so we can track them down. Can be viewed here:

Hello, This is a known issue. Thank you for the report regardless 🙂

Hello, Apologies for no replies. We are unfortunately at the same stage as last mentioned; For now, I'd not be as optimistic regarding this but we'll still keep it in mind for future reference.

Beautiful screenshot!

Hello, This should just be a visual typo on the UI. It may be worth reporting this via the MSFS forums as this is a default aircraft. Thank you regardless. 🙂

Hello, Do any of you have any assistance options enabled via the MSFS settings? Thank you 🙂

Hello, This is the unfortunate WASM conundrum; sometimes it crashes but then doesn't even in the exact same conditions. Makes it really hard for us to track down edge-cases such as these. I've forwarded the above details to the team regardless and we'll take a look. Apologies for the inconvenience and enjoy the rest of your flights! 🙂

Hello, Can you attach a screenshot of the "error message" displayed when you try to join? Thank you