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Eddie

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Everything posted by Eddie

  1. Eddie
    Hello, I completely understand the frustration. Happy to report that we have an internal patch in testing right now addressing this issue. Should be out as soon as it is ready. Apologies for the wait and inconvenience.
  2. Eddie
    Hi there, Thank you for the feedback. Have forwarded this to the team 🙂
  3. Eddie
    Hello, It may be worth doing a fresh install to rule out any corruption when first streaming/downloading the aircraft.
  4. Eddie
    Hello, I've forwarded this to the team. Thank you! 🙂
  5. Eddie
    Hello, Please double check the default FACT scenery from GAYA is disabled via the content manager. Let me know if that was the issue. Thank you 🙂
  6. Eddie
    Thank you for the followup. Will check in with the team. 🙂
  7. Eddie
    Hello, I don't believe we've modelled that building regardless. I'll forward the feedback to our scenery team and we'll take a look at adding it 🙂 Thank you
  8. Eddie
    Hello, Does this issue still present itself if you go outside of said menu and back in? Thank you
  9. Eddie

    Paintkit

    Eddie replied to RileyD's topic in Other

    Hello Riley, The paintkit is available for download here: Thank you
  10. Eddie
    Hello, Can you confirm your latest test was on a fresh install? Thank you
  11. Eddie
    Hello, Our infrastructure does not support bringing the 3rd MCDU at this time. However, we'll revisit this in the future and if the possibility allows, we'll explore it. Thank you for the feedback! 🙂
  12. Eddie
    Hello, This is a known platform-level issue that affects aircraft built using the modularity system (LODs) introduced with FS24. This causes the shadows to behave oddly in the spot camera. We're aware and so is Asobo. Apologies for the inconvenience.
  13. Eddie
    Hello, Not something we've been able to replicate. Are you able to grab a video/screenshot just after takeoff? Thank you
  14. Eddie
    Hello Floh, We'll take a look at what could be going on here. Thank you 🙂
  15. Eddie
    Hello, There is no issue with the uploaded file. Seems like a false positive on the file. You are able to go to "Downloads" and "Keep download" on said file. Thank you
  16. Eddie

    Titles Wrong

    Eddie replied to babybus's topic in Other

    Hello, Mind grabbing me a screenshot of what you're referring to? Also, please review the following guide on switching variants:
  17. Eddie
    Hello, Apologies for the inconvenience. Can you both confirm these were indeed WASM crashes? Was the clock still running? We are unfortunately not able to help much unless we receive a proper report relating to the crash. One can be made by following this guide:
  18. Eddie
    Hello, At this time we are not looking into expanding the time compression ability as we have found anything beyond 4X may interfere with the flight itself. It is of course something we may revisit in the future but I do not want to give any false hope. 🙂 Thank you
  19. Eddie
    Hello, Thank you for the report. Is this WASM crash reproducible for you? Forwarded to the team regardless. Apologies for the inconvenience
  20. Eddie

    Takeoff Behavior

    Eddie replied to GLX1's topic in Systems

    Hello, We are looking into this concern already, yes. I don't have an ETA or guarantee when or if this will change. Thank you 🙂
  21. Eddie
    Hello, If you attempt a completely fresh install of the aircraft, do you still see the same performance?
  22. Eddie
    Hello, Glad to see it resolved! Enjoy 🙂
  23. Eddie
    Well, A340 which is imminent, continued work on A350 & A300 as well as the upcoming A380 & Tristar. 🙂
  24. Eddie

    cabin announcements

    Eddie replied to philw06's topic in Sounds

    Hello, You can lower the volume of many aspects of the aircraft via the OIS sound settings. 🙂
  25. Eddie
    Hello. A330 is a Microsoft product and not something we can build upon ourselves.
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