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Eddie

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Everything posted by Eddie

  1. We are hopeful that it'll be ready on Xbox within the coming 2 weeks.
  2. Go to the Marketplace in sim -> My Library -> Click the cogwheel on the very right and double check the path. Thank you πŸ™‚
  3. Hello, Are you still experiencing this issue?
  4. Hello, I will pass on the suggestion from the above linked thread to the team. We are however not removing this feature.
  5. Eddie

    A380

    Hello, The A380 is still a project we are working on. There's of course no ETA or progress report I can give just yet πŸ™‚
  6. Hello, We are doing what is possible to stop/remove all the spam πŸ™‚
  7. Hello, Your purchase will cover both MSFS2020 and MSFS2024. We still need to determine how it'll work between the two πŸ™‚
  8. Hello, Is this 100% reproducible for you? The stairs show up on my end. Is this FS2020 or FS2024? Thank you πŸ™‚
  9. Hello, I've forwarded your suggestion to the team πŸ™‚ Thank you
  10. Hmm. Can you please send a screenshot of your community folder? Thank you
  11. Hello, Full livery list will be shared once they make their way to the Xbox platform. We hope to include all liveries that we currently offer on our iniManager. Thank you πŸ™‚
  12. Hello, We have no plans to develop for any other platforms, I'm afraid. Thank you! πŸ™‚
  13. Hello, Are the aircraft files in your Community folder consistently? Thank you
  14. Hello, We are aware of this and it will be resolved in a future update. Apologies for the inconvenience! Thank you
  15. Eddie

    RAAS

    Hello, The A350 is not equipped with the conventional RAAS system; it does however have a similar system that is incorporated in ROW/ROPS. We are aware of this and are working on bringing this addition to the ROW/ROPS system in a future update πŸ™‚ Thank you!
  16. Hello, Not something that is planned as far as I am aware. Going forward, I recommend heading over to the MSFS Forums to suggest additions for the default aircraft as they are MS products. Thank you πŸ™‚
  17. Hello, Please attach a screenshot of the in-game FPS counter. You can do that by enabling the "Developer" mode and going to the "Debug" menu then enabling "Show FPS". Thank you πŸ™‚
  18. Hello, We are looking at adding this in a future update πŸ™‚
  19. Hello, Thank you for the report! Will make sure it's logged πŸ™‚
  20. Hello, Apologies, we are lagging behind on some forum activity but we're making sure anything that is reported is appropriately logged. Your effort and patience is very much appreciated! πŸ™‚ Thank you
  21. We have not refused to answer anything. The most up-to-date information regarding this report is seen scrolling up on this very post. Myself and Rich have told you all that we know about the issue and have logged it internally. We cannot speak on any timeline. Hopefully it'll roll out with a patch in the near future. Thank you for your patience!
  22. Hello, Please allow some time for the issue to resolve itself. If you are still unable to load up the iniManager, you may use our webstore to purchase. Do note that if the manager is still not loading, you won't be able to install the purchased product. I'd say wait until it eventually loads πŸ™‚
  23. Hello, Please allow up to 72 hours. Make sure you check your spam folder as well. Thank you for the patience πŸ™‚
  24. Hello, Very sorry to hear that you've been experiencing issues with the product. But please do note, this aircraft is not a flop. Thousands are enjoying it with no issue; am I saying what you are experiencing is a lie? Absolutely not. I understand it is very frustrating however as shown, 4 updates within one month shows the committment we have to better the product. These freezes you speak of are very very hard to catch in testing; we have resolved heaps of WASM reports with the 4 patches we've rolled out in the last few weeks. We continue to better the product, bring more features, fix more WASM crashes, better the performance and overall bring you a seamless experience. Trust me, we are very frustrated that many have experienced these freezes but I am hopeful seeing many of the people that have had issues report back to us that they no longer have any issues and are enjoying the aircraft the way it is meant to be. We have a lot planned for this bird and are committed to bringing more and more updates at an alarming rate. Again, I am sincerely sorry to hear you have had no good experience but I do hope you revisit the product when you see fit. 1.0.4 is already in a very good spot. As for everyone else, all issues here have either already been addressed or have been logged internally and we are working on fix(es). Thank you! πŸ™‚
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