Eddie

Hello Thank you for the report. We are working very hard to resolve instability and a patch is coming Tuesday (tomorrow). with more detail on what’s going on. Thank you

Hello, Please make sure you have tried the following: Clearing your Scenery Indexes - To do that locate your folder by following the path below: MSFS 2020 MSFS 2024 Then delete the contents inside but leave the folder intact. The indexes will rebuild on next load of FS. This should solve the issue.

Hello! If I have come across this way, I do apologize as that was never the intention. Could you please point me to where you feel I have been passive aggressive? Thank you 🙂

Yep, we did indeed identify a TCAS issue; has been logged and we are working on a fix. Thank you so much for your patience.

We have indentified something similar and working on a fix already; so yes, avoid TCAS for the time being 😉 Thank you so much for your patience. I know this is not very fun having to deal with these issues. We're working on it!

Hello, Thank you for the report! We'll look into it with a fix hopefully very soon! 🙂

If the product is unusable for you and you have reported the issues you are experiencing and tried all trouble-shooting steps we provide; I see no other way for you to use it until we fix said issues. I do not claim anything is enough. I understand its extremely frustrating. The team is very much hard at work on squashing these very very annoying WASM crashes and are hopeful we'll have them resolved soon. You are not ignored. You are heard. Our community team isn't very large so we cannot give an immediate response to a post as we monitor both our Discord and this forum, but we try. I again ask for your patience, which I know is something you are reluctant on giving and understandably so, but we are working on it, I promise. Thank you

Hello, We are aware of the state of WASM crashes and are working very hard on addressing them as soon as possible. Me replying to you us our form of communication. I can assure you the team is very much aware and trying their hardest to resolve them. Thank you

This is a forum intended for members and staff to assist where they can. We have a direct support (Contact – iniBuilds Store) line where you are guaranteed a reply so yes there is support. We have not abandoned anything. Any reports posted with logs have been taken into account and most likely already fixed. No one is dismissing customer complaints at all. We are taking all feedback, both constructive and even the not constructive. Thanks

Hello, I've passed this on to our team. Thank you

I'm unfortunately not as smart as the technical guys in our team when it comes to this, but, from what I understand, the way a LIVE taxi cam would work would to literally stream the simulator environment twice, once as the main simulator that you see on your screen and once more as the taxi camera, both at the same time; basically running two instances of the simulator. Not sure how that can be done without absolutely destroying your PC but I'm sure at some point the guys over at Asobo will figure it out, and when they do, we shall implement it as well! 🙂

Hello The printer is currently INOP. We will however make it functional in a future update 🙂

We have had many submit their apologies and share proof of being our customer which in turn I have personally unbanned them for. And let me ask you this; if you are not a drug dealer, would you hang out with drug dealers while they were "dealing"? If you have been banned, drop me a message on the site with proof of purchase of any of our products and we'll take it from there - same goes for you @Mrjosh999 Thank you

Hello, Thanks. And yes, the flashing lights are still scheduled for a fix. Most likely in for the next patch. I'll pass along the other feedback as well 🙂

I shall give it a try! Will report back when I have 🙂

The WASM folders are independent of that. There is a guide linked above on how to do this.

Hello, Known issue. Working on it! 🫡

Hi, We actually don't know! 🙂 We are hoping soon!

See my comment above regarding refund(s). I understand the frustration, I genuinely do. I wouldn't want to deal with WASM crashes either. We are working as fast as we can to address every issue that is reported to us. Sincere apologies for the inconvenience. It isn't fun. But we are doing our best to fix. Thank you Locking this thread.

Hi, Thanks for the report. This has been logged already! 🙂

If you are using a binding to turn the AP off, please make sure that binding is the one called "AUTOPILOT OFF" and not toggle. To silence the warning, press the red button on the sidestick.

Hi, We normally do not do refunds as you can imagine it's hard to refund a digital product. We can't really retract the files from your system 🙂 You can try to submit a request at https://inibuilds.com/pages/contact The team has been hard at work fixing any issue that is reported to us. We plan on rolling out regular updates and have some great things planned for this bird both in the near future and the distant future! We are super excited to share more in due time. We obviously want to squash all issues that are currently present first. Thank you for your patience and our most sincere apologies for any inconvenience that you have endured so far.

Please try clearing your WASM folders if you are still having very long load times. FS20: https://forum.inibuilds.com/topic/24996-how-to-clear-the-wasm-folder/ FS24: https://forum.inibuilds.com/topic/24917-how-to-clear-the-wasm-folder/

Ah my apologies, thank you.