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Eddie

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Everything posted by Eddie

  1. Eddie

    Update

    Not sure what could be going on here. Would you mind grabbing a debug version of the iniManager then sending us the log? May be the only way we can figure this out. https://drive.google.com/file/d/1WJSgUsFW1y2cfADqn7tvHrSbRFvRH_KQ/view?usp=sharing Thank you
  2. Eddie

    Update

    Ok, try enabling the auto update for the iniManager, not your products. Restart the app and check again. Let me know if that does anything! 🙂
  3. Eddie

    Update

    Hello, That's very odd. Have you enabled auto-updates for the iniManager via the settings? Thank you
  4. Hello, Thank you for the follow-up! We'll take a look 🙂
  5. Eddie

    A350 Manual Update

    Of course! 🙂
  6. Eddie

    A350 Manual Update

  7. Hello, At first glance, I can't see any A350-specific issue, unfortunately. Are you by any chance also using the reduced textures option? @kerkhoff If yes, try disabling it and let me know if you still experience crashes. Thank you 🙂
  8. Hello, Thank you, we'll take a look. 🙂
  9. Hello, Thank you for your message. I'll get back to you shortly as we're rolling out another iniManager version very soon that should address this. Thank you
  10. Eddie

    Update

    Hello, Thank you for the follow-up. Can you please uninstall the ini manager you have installed now and install the one from here? https://drive.google.com/file/d/17BV10BDAdAe-qwJWotGaiBmecU7RSaeB/view?usp=sharing Let me know if that resolves it. Thank you 🙂
  11. Hello, Can any of you confirm whether or not this has been resolved for you? Thank you
  12. Eddie

    Update

    Hello, Please try clearing your cache folders in C:\Users\username\AppData\Roaming\ Let me know if that finally resolves the issue 🙂 Thank you
  13. Hello, Thank you for the thorough report. I've reported this to the team and we'll take a look 🙂
  14. Hello, We'll take a look 🙂 Have a lovely weekend!
  15. Hello, Thank you for the feedback. We'll take a look! 🙂 (Have seen your other thread as well) Have a lovely weekend!
  16. Moved to correct sub-forum. This ECAM should disappear once boarding has completed. Have you ensured the boarding and refuelling process is done correctly both via the EFB & MCDU? Thank you 🙂
  17. Hello, Not sure if we can help in regards to the flickering issue. Not something we've seen anyone else have. Are you on latest graphics drivers? Thank you
  18. Hello, We'll take a look. 🙂 Have a lovely weekend!
  19. Hello, Are you asking why we stopped support or why they're not being distributed freely? Thank you
  20. Hello, Are you able to grab me a video please? Helps us understand the issue better 🙂 Regardless, please double check you've disabled the loudness limiter. Guide here: It also may be worth reinstalling the aircraft entirely. Thank you 🙂
  21. Hello, Need a little more information other than "sounds are awful". Examples; exactly what you're referring to would be very much appreciated. Thank you
  22. Of course! 🙂 We'll take a look at what can be done. Have a lovely weekend!
  23. Hello Marc Apologies for the inconvenience. We unfortunately need a little bit more information. From the console, I can't see anything to do with the A350. How/when did this happen? It is recommended to follow this guide on how to report this issue: Thank you 🙂
  24. Hello, Thank you for the suggestion. Will make sure to forward it to the team 🙂
  25. Hello, Thank you for the follow-up. Can you grab me a screenshot of what you're referring to? Thank you
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