Eddie

Hello Patrick, Very sorry to hear that this happens. All systems freeze as well as the buttons/knobs etc? Are you sure you haven't accidentally paused the simulator (P)? If yes, please try to reproduce this and grab us a report by following the linked guide. It shouldn't take too long. This helps us determine the root cause so we can fix it indefinitely. Thank you and apologies for the inconvenience.

Hello, Thank you, forwarded to the team.

Hello, I'm very sorry to hear that. Please follow the linked guide on how to report these crashes so that we can fix them as soon as possible. Thank you

Hello, Looks like a "VCRUNTIME" crash - often something to do with the simulator. Are you on the stable LIVE version or the SU2 BETA?

Hello, It should work simply by pressing it once. That'll enable physical keyboard entry. Are you sure you're selecting the field you want to edit prior to clicking LCTRL?

Hello, Thank you for the follow-up. I'll check in with the team on what could be happening here. It would be EXTREMELY helpful if you could record us a short video of this happening; easier to diagnose that way. Thank you!

Hello, Thank you for the report. I've forwarded it to the team 🙂

Hello, You can press LEFT CTRL to enter the field you want to input data into, then ENTER to finalise. There is not a mappable command for the checklist, as far as I'm aware. Let me know if you have any more questions! Thank you 🙂

Hello Alex, We disabled auto zoom by default. We meant to ship an update to the OIS as well where a user can choose whether or not the ANF auto zooms in on touch-down; it unfortunately didn't make it into this update. We'll have this sorted for next update 🙂 Thank you

Thank you. I can still see it on our logged bug-list. Seems like it didn't make it into this update, unfortunately.

Hello, Please attach your full RTE OFP and which aircraft you're in (900/1000?); this way we can attempt to reproduce. However, if this does happen again, please create an autosave and share the file with us 🙂 Thank you!

Hello, Very sorry to hear! Please follow the guide linked below on how to properly report this so that we can help! 🙂

Hello, Thank you for the report. Will let the team know 🙂

Hi, Forwarded this too. Thank you 🙂

Hello, Thank you. Forwarded to the team! 🙂

Hello, This is intended behaviour. Thank you

Hello, I've double checked with our team and they assure me the current implementation is the expected behaviour.

Apologies. I misunderstood. Been a long week and I've already answered hundreds of posts just today. If you want direct and quick responses, especially to purchase inquiries, we have direct support for a reason. Reach out them about this inquiry and they'll get back to you as soon as possible. I am unfortunately not able to help, only they can. https://inibuilds.com/pages/contact Thank you

Hello, We are already aware and we're looking into ways to mitigate this. I do not have an update as of yet. Apologies for the inconvenience.

Hello, We have found a fix and are hopeful we'll get it out and rolling as soon as possible. Thank you for your patience!

Hello all, We have found a fix and are hopeful we'll get it out and rolling as soon as possible. Thank you for your patience!

Hi Seth, This will be resolved shortly as we finally found the issue. Thank you for your patience 🙂

Hello all, We have found a fix and are hopeful we'll get it out and rolling very soon. Thank you for your patience!

Hello, Prices shown on the storefront include a note stating "excluding VAT". VAT is later applied to the product when in the check-out, depending on your region. This is why you see the price jump. Let me me know if you have any other questions! Thank you 🙂

Hello, I'm sorry to hear that you've experienced this. Your report as well as effort is very much appreciated. I've forwarded this to the team 🙂