Eddie

Hello, You were removed for piracy. Your account may have been found in a piracy discord server. These bans are 99% of the time correct and not something we will reverse. Your understanding is very much appreciated. Thank you

Update is out. I replied few days before you, what makes you say that...?

Hello, We're aware of the issue. As mentioned above, this has to do with how the package is being streamed via the marketplace. We are in talks with MS about the problem. For now there is not much that can be done unfortunately. Your patience is very much appreciated. Locking this thread for visibility. Thank you

Hello, You've made sure the default scenery is uninstalled when the iniBuilds one is installed? Please also try giving this a go: Let me know if that fixes it. Thank you 🙂

Hello, I've forwarded the feedback to the team. Thank you 🙂

Hello, Try clearing your scenery indexes as shown here: We haven't seen or heard this issue anywhere else. Let me know if the above fixes it. Thank you 🙂

Hello, We'll take a look. Thank you!

Hello, This issue stems from how the aircraft is streamed via the marketplace. We are working with MS to figure out a solution. For now, not much can be done. Apologies for the inconvenience. Thank you 🙂

Hello, Try clearing your WASM folder. Guide here: FS24: https://forum.inibuilds.com/topic/24917-how-to-clear-the-wasm-folder/ FS20: https://forum.inibuilds.com/topic/24996-how-to-clear-the-wasm-folder/ Let me know if it works afterwards. 🙂

Hello, If you are referring to the LiveToAir CJ3, please reach out to them directly regarding support enquiries as they are the developers. Their contact email is livtoair@gmail.com Thank you 🙂

Hi there, Thank you for the kind words! We will continue to update and refine it 🙂 Happy flying!

Hello, Happy to hear! Enjoy 🙂

Hello, Thank you very much. Forwarded to the team 🙂

Easiest way is to upload to YouTube as an unlisted video, then pasting the link here.

Can you please grab me a video of when the aircraft is cold & dark then powered up? Would be helpful to visually see the issue "come alive" in that sense. Thank you

Hello, Apologies for the delay. We're aware of the problem and are hopeful to introduce a fix in the coming update. Thank you for your patience. 🙂

Saw your follow-up now, apologies. Glad it is resolved! Enjoy 🙂

Hello, Make sure you have your bindings/axis set up correctly for whatever peripheral you are using. If you have ensured this is the case, give this a quick look: Let me know if that helps! 🙂

Hello Phil, Please make sure there are no assistance options enabled via the default MSFS settings (such as auto mixture etc). Also double check if you have any conflicting bindings. The aircraft in itself should not be having these issues and usually one of the mentioned factors causes problems such as the ones you mention. Let me know if that helps! Thank you 🙂

Hello, Apologies for the late reply. We are looking into the issue. Thank you 🙂

Hello, There are currently no plans to bring the scenery to an up-to-date layout. I have however forwarded the question/feedback to the team. We'll communicate at some point if this is something we will look into doing. Thank you

Hello, Please try the following: Note the provided guide above is for the A330 family of aircraft, but the process is the same. It is also recommended to clear your WASM folders for the A340. Guide can be found here: Thank you and apologies for the inconvenience.

Hello again, Does the issue occur at random or during specific situations? Is the issue present directly when the screens are turned on? We need more information as we haven't seen this be a widespread issue. Another factor could be a conflicting third-party mod. Ensure nothing else is installed that may modify the A350 in any way and try again. Thank you

Hello, Please reach out to direct support and inform them if your issue there. https://inibuilds.com/pages/contact Thank you

Hello, We'll take a look. Thank you