Eddie

We are working on a patch hopefully out today (Feb 28th zulu time) that should address these issues. Unfortunately we do not process refunds. All digital purchases are final. I do sincerely apologize for the inconvenience; hopefully this patch will sort things out for you. However, it seems you have not joined the SU1 beta for MSFS 2024. Please see:

Hello, This is a known issue, we're working on it! Apologies for the inconvenience and very much appreciate the patience 🙏

Thank you very much for the kind words! We are very much hard at work with getting the first patch out that should address any current major issues. Thank you so much for your patience!

This is normal for addon aircraft...? Default assist options interfere with custom system logic. Unless you want your aircraft to have default MSFS systems, there's not other way to make it compatible. Thank you

Hello, For now, you may use sim default navdata. It was very clearly communicated that a user is required to be on SU1 to use the Navi navdata. There's not much else we can do for you apart from using default navdata as mentioned. Thank you

Hello. Please make sure all assists are turned off in the settings and turbulence setting set to low. Thank you

Hello, Known bug - working on it. Thank you for the patience 🙏

Hello all, The flight-model is very carefully crafted based on heaps of data as well as A LOT of type-rated pilot guidance. It may come down to adjusting the sensitivity settings of your hardware that would eliminate the "uncomfortable" feeling. FS20: https://forum.inibuilds.com/topic/25088-recommended-controller-sensitivity-settings/ FS24: https://forum.inibuilds.com/topic/25075-recommended-controller-sensitivity-settings/ At the end of the day, we are confident that we have made a faithful recreation of the FM as per real-world pilot feedback. We are of course always going to fine-tune it as necessary. Thank you!

Hello, Yes. These are known as "WASM" crashes. Very pesky things. We are working on fixing them as we speak. Hoping to have a patch up as soon as possible. Thank you so much for your continued patience!

Hi there! Thank you for the feedback. Team is aware of everything you've reported! We'll hopefully have these ironed out asap. Thank you so much for the support!

Please allow up to 20 minutes on initial load. Thank you

Known issue. Working on it! Apologies for the inconvenience!

Hi, Can you please grab me a screenshot of your community folder(s)? Thank you

Hello, First load takes a long time. This is normal. Just let it do its thing 🙂

Hello, On initial load-in of the airport navigation, a freeze is expected. Its recommended to pre-load the arrival airport on the ANF at your departure stand already to not have this issue during ops. Please advise if what I am talking about is what you are refering to. Thank you

Logging out and back in should resolve that iniManager issue. We are looking into eliminating that issue!

Hello, If you haven't been charged, please try purchasing again via the webpage: https://inibuilds.com If you have however have been charged, please contact direct support Contact – iniBuilds Store (since you have no order number, leave blank or n/a)

It didn't make it into the release unfortunately. It's being finalized; hopefully up soon.

Hello This has been reported and logged. Thank you

Hello Séb! Yes, one purchase will give you a native FS2020 version and a native FS2024 version.

Issues with Calibration If you experience any issues with the Throttle Calibration process, you may force-reset the calibration on the EFB via either of the following methods: PC & Xbox: Toggle the 'Reverser on Axis' option between YES and NO a few times to reset the calibration. PC Only: Delete the 'ThrottleData.ini' file to start fresh on next launch of the simulator. This file will be found in the work folder of the aircraft, and the path will vary based on where you purchased the simulator: Steam: %APPDATA%\Microsoft Flight Simulator\Packages\inibuilds-aircraft-a350\work MS Store: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\inibuilds-aircraft-a350\work Issues with Reversers If you experience any issues with the operation of reversers on hardware with reverse on axis (E.g. TCA Quadrant Airbus Edition), please ensure the following: Reverse on Axis: Ensure you have selected YES on the EFB Throttle Calibration page. Calibration: Ensure you have completed the calibration at least once. This will ensure the creation of a 'ThrottleData.ini' file. ThrottleData.ini : The file can be found at the path stated above. Open with a text editor (e.g. Notepad) and check that it says the following - [throttle] reverse_on_axis = true If it says false, change it to true as above. Reversers should then work after a sim restart.

Please try going to your Community folder, manually deleting the inibuilds-aircraft-a350 folder. Then back into iniManager, click "Uninstall". Then install it again. This should resolve it.

First load takes a long time. Normal

Hello, Have you been charged? If not, please use the webstore: https://inibuilds.com Ensure you are logged into the correct account.

Hello all, Apologies for not replying. More liveries are coming for the A300 premium. We've been extremely swamped last few weeks. I understand that isn't your problem and we are not using that as an excuse, merely letting you know the situation. We haven't abandoned anything. It's coming, along with a paintkit like promised. Very sorry for the inconvenience! Thank you