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Everything posted by Eddie
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Hello, Apologies for the delay. The community forums is not our official way of support and in that sense we cannot guarantee a response to every thread made here; direct support is via https://inibuilds.com/pages/contact As for the issue described in your post, I've forwarded it to the team and we'll take a look. Please note that the way updates work for these MS/Asobo aircraft is different to how we deliver updates on our own products. Thank you
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Hello, Are you on the latest version? (1.1.4). Are you having the same issue described above? Thank you
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T-33 Canopy missing in FS2024 SU3 Beta 1.5.4.0
Eddie replied to Editer's topic in Modelling & Texturing
Yeah, just double checked myself too. I'll make sure this is looked into asap. I appreciate your patience, Editer. -
Hello all, Apologies for the inconvenience. I have prodded the team regarding this issue and will get back to you all with an answer once I have one. Thank you 🙂
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Hi again! I understand but it's important to not have expectations on when something will make it into the aircraft to avoid disappointment like that 😅 As for the LOD issue, that is a known problem in the SU3 beta -- also affects other aircraft. 🙂 Thank you
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Hello, The topic is not closed. It is locked from further replies. We are ACTIVELY looking into the issue. Had it been easy to fix, it would have been ages ago. I more than understand it is frustrating and we are frustrated too for your sakes. We are working our hardest on resolving this and will implement a fix the second one is found. The reason the other thread was locked is because the replies that were coming in no longer are beneficial, instead, replies such as the one you have made here; this does not help us speed things along nor does it help us find an issue. This thread will be locked too and I hope you understand why. Thank you, apologies for the inconvenience and your patience is very much appreciated. 🙂
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fs24 only feature Cabin for 2020 in latest update?
Eddie replied to dresoccer4's topic in Modelling & Texturing
Hello, I understand the frustration, however, the cabin was specifically built using the LOD system that FS2024 offers. The same detail as well as size of the cabin cannot be achieved in FS2020 without a major performance impact. It is also communicated on the store page what comes with each version. Regardless, your purchase is for both FS2020 & FS2024. Should you make the change to FS2024 at any time, you'll have a nice selection of cabins waiting for you. Thank you and I appreciate your understanding 🙂 -
Hello, I understand the frustration however, there's the if we say nothing, it's a problem and if we say something, it's not enough. We unfortunately cannot please everyone. We have approached this topic both ways and it seems we still cannot make anyone happy. Again, I say what I said 3 weeks ago; it is in the works and proving to be a lengthy process, especially with the update cycle that is the default aircraft as we do not have a direct way to deliver updates. These are, at the end of the day, MS/Asobo products. I hope the above is sufficient of an update, because we do care, we are working on it and we wish it could have been sooner but that simply hasn't been the case. Thank you
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Hello, Apologies for the delay. I've forwarded your suggestion to the team 🙂 Thank you
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Hello, Apologies for the delay. Maintenance must be done with engines OFF, unfortunately. Thank you 🙂
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Purchased in v2020 Marketplace. How can I get the v2024 Premium upgrade...?
Eddie replied to ClanKilpatrick's topic in Other
Hello, This is only a visual thing we've had to do with the marketplace version; we're looking at other ways to number the versions across the platforms but what you have on the iniManager is always the most up to date, not to worry! 🙂 -
Hello, Apologies for the delay. We'll give this a look! 🙂 Thank you
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Hello, Apologies for the delay. We unfortunately cannot make such specific options. The stadium falls under the "POI models" toggle in the iniManager. Thank you 🙂
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Hello, Please reach out to direct support and explain the issue as well as the steps you have already taken. Apologies for the inconvenience.
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Hello, Please try uninstalling the iniManager, then clear all iniManager files in \AppData\Roaming and \AppData\Local. Afterwards, install the .exe from the official website. This process will net you a clean and new install of the iniManager. Please let me know if this lets you install the newest version. I understand you already have reinstalled, but clearing the cache along with a new .exe install may resolve it. Thank you 🙂
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It already was logged, but, people come and complain if they see this thread not marked as logged. Sometimes seeing it from a different perspective can clear a lot of things up 👍
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Hello, I've forwarded your feedback to the team. Thank you 🙂
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Hello, Please share your crash logs. Also, are you on SU3? This issue has lessened significantly from what we've seen. It's near impossible to track down because people say "my sim crashed" without any information that can help us determine the cause. Thank you
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Hello again, The standard VS key bind in the settings should manipulate this in the aircraft as well. Have you given that a try? 🙂 Thank you
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Hello, We'll take a look at what can be done. Will get back to you once I have an answer from the team. Thank you 🙂
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Hi there! Thank you for the feedback. I'll answer these in the order you've asked them. - There are FAQs available on this forum as well as downloads for the manual and quick reference guide. You can find them all here: https://forum.inibuilds.com/forum/653-faqs/ - Let me know if the above information is sufficient for the check-list procedure. - Will forward this suggestion to the team, but as far as I know, this is intentional. As for the spray panels, increased customisability for the user. - Clicking the spot outside of the aircraft should re-enable them again. Can you confirm this is not the case? - Will forward the suggestion to the team 🙂 - We'll take a look! - Will also forward this suggestion to the team 🙂 Thank you for your continued support!
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Hello, Apologies for the delay. I appreciate the comprehensive report. We'll take a look! Thank you 🙂
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Hello, We'll take a look, thank you! 🙂
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Hello, Happy to hear that it is resolved. It is usually common practice to do a full reinstall if you are noticing issues, but I'll suggest to the team to include a disclaimer somewhere. Thank you 🙂
