Eddie

Hello, Are you able to grab me a video please? Helps us understand the issue better 🙂 Regardless, please double check you've disabled the loudness limiter. Guide here: It also may be worth reinstalling the aircraft entirely. Thank you 🙂

Hello, Need a little more information other than "sounds are awful". Examples; exactly what you're referring to would be very much appreciated. Thank you

Of course! 🙂 We'll take a look at what can be done. Have a lovely weekend!

Hello Marc Apologies for the inconvenience. We unfortunately need a little bit more information. From the console, I can't see anything to do with the A350. How/when did this happen? It is recommended to follow this guide on how to report this issue: Thank you 🙂

Hello, Thank you for the suggestion. Will make sure to forward it to the team 🙂

Hello, Thank you for the follow-up. Can you grab me a screenshot of what you're referring to? Thank you

Hello, What exactly isn't working? Thank you

Hello, Go to the navdata option in the OIS and cycle between the two options (Navigraph & Sim Default). Now try again after doing so. This resets the navigation and may refresh the process. Let me know if that resolves it! Thank you 🙂

Hello, We'll take a look, thank you! 🙂

Hello, Apologies for the inconvenience. Please try using the "Alternate Downloader" by clicking your username and scrolling down until you see the option. Restart the program and attempt the install again. Let me know if that resolves it! Thank you 🙂

Hello, Liveries for the compatible version do not work on the Premium version and vice versa. The compatible version is merely a "compatible port" of the MSFS2020 so that it functions in MSFS2024. The Premium version uses MSFS2024 specific technology and is a native MSFS2024 aircraft. Hope that clears it up. Thank you! 🙂

Hello, Would you mind grabbing me a video of this happening? Not something I'm able to reproduce. Thank you 🙂

Hello, Apologies for the delay. I've forwarded this to the team. 🙂

Hi, What variant of the aircraft are you seeing this issue in? 359/A35K and what cabin setup? No cabin, default etc? Thank you

Hello, I understand, but again, on the EFB, have you used your username or the ID (numbers)? Have you tried the other if you've already tried one? Sometimes resolves the issue.

Hello, Can you grab me a screenshot? Thank you

Our official paint kit should do fine. However, the team has yet to find the time to update it according to the feedback above, unfortunately. Will prod them regarding this again. Thank you 🙂

Hello, Unfortunately, if the issue is not reproducible, we cannot reliably fix it. It may have been a one-time thing. Also, please communicate only on English on the forums, thank you very much. 🙂

Hello, The difference is one is curated to the career mode (private charter) and the other for normal free flight (passenger). Thank you

Hello Micael, Thank you for your message. We are looking into adding more liveries and will take this into consideration. I cannot give you a timeframe unfortunately. Also, for future reference, please communicate only in English on the forums, I have translated both your messages. Thank you 🙂

Hello, What simulator? What lights aren't working? Please share screenshots on what you're seeing. Thank you

Thank you for the kind words! Of course! We want this to be as good as possible! 🙂

Hello, Apologies for the inconvenience lads. I've forwarded this to the team 🙂

Hello, Apologies for the inconvenience. We're having some issues with the iniManager and are working on resolving them as we speak. Your patience is very much appreciated 🙂

Hello again, Thank you for the follow-up. Can you please grab me a screenshot of each issue you're seeing? Thank you