Eddie

No worries. I understand the frustration and apologize for the inconvenience regardless.

Hello, Thank you for your feedback! I've forwarded this to the team and we shall take a look 🙂

Very happy to hear! I hope you can breathe easy and enjoy now 🙂

Hello, Please refer to what Steve has mentioned above 🙂 We'll update you all here when there's more to share! Thank you for your patience!

Hello, Please ensure your binding profiles for said aircraft don't have other conflicting bindings. Please also make sure in the EFB that "RUDDER CONTROLS TILLER" is enabled. It may also be worth setting the turbulence level to LOW. Let me know if this resolves your issue. Thank you 🙂

Hello, Thank you for the feedback. Will make sure the team is made aware 🙂

Hello, Very sorry to hear you're experiencing issues! Can't say we've seen/heard about this. Works as intended on our end; would you mind grabbing a quick video showing this in action? Would be very much appreciated and make it a lot easier to diagnose what could be going wrong here. Thank you 🙂

Hello, Will forward this to the team. If you can grab a screenshot to better visualise what you're saying, it would be very much appreciated. Thank you 🙂

The latest change-log was us fixing the issue of some users not being able to install the latest update. This has generally fixed it for 99% of people but I assume some, such as yourself, are having caching issues, hence I asked if you cleared your iniManager cache (folders in %appdata%). And I still don't quite understand your point of "what's the point of transferring". We have more control over the products on our own launcher and usually people opt to transfer to receive updates as soon as they're made available. This has always been the case. This time the update didn't register for some, which we fixed, and like mentioned some are still having lingering issues from that.

Sounds good. Let me know here if you need anything else.

The XBOX version is 1.1.0. The HUD model is physically there but the option to toggle as well as its functionality came with the 1.1.1 update. Hopefully we'll have that version shipped out to the marketplace sooner rather than later. Thank you

Hello again, Have you tried logging in and out of the iniManager? Have you tried clearing the iniManager cache? Have you tried using a VPN if you have access to one?

Hello, Please ensure to communicate only in English going forward. We have no Korean staff. As for the issue, we are aware and working on a fix. WASM crashes will always be a constant and we have managed to get rid of quite a few of them. Whatever remains is in most cases no longer something we can resolve. Hopefully with future simulator updates, WASM stability will continue to improve. Thank you

Hello, What do you mean by "doesn't exit"? How are you closing your sim?

Some are having WASM crashes with other airliners, too. Like I've mentioned, we have fixed the majority that are fixable from our end. I don't know what else to tell you to make you believe me. I have exhausted every single way to communicate this and will of course continue to do so but at this rate it does feel like no matter what is said, it falls on deaf ears regardless. Again, we want happy customers. Ignoring a problem as frustrating as WASM crashes is is not something we are doing or have done at any point.

Hello, You can select the cockpit variant from the selection screen prior to starting a flight. You click on the aircraft, then configure, then proceed to choose which version you'd like to use. See images. "Modern cockpit with modern panels" is what I believe you're looking for 🙂

Hello, A paint kit is now available. Enjoy!

Hello, Thank you for the feedback. Will make sure this is logged 🙂

Hi again, I've prodded the team regarding this issue as well. Apologies for the wait. Thank you

Hello, Thank you for the report and apologies for no reply. I've made the team aware again. It is also worth noting that we have received feedback to consider remodelling parts/whole of the wing and are in talks on doing so, please note it wouldn't be anytime soon, however, still worth noting. 🙂

You can use google drive, OneDrive, YouTube and have it unlisted or directly upload the video file here.

Hello, What do you mean you're still stuck with 1.1.0? Is your iniManager not installing 1.1.1? We have limited control on updates for the marketplace because, naturally, we don't run the marketplace. We sell our products there so users who use the marketplace exclusively can also use our products, as well as Xbox users.

Hello, Have you had this issue again at any point? Thank you

Ok thank you. Is anyone able to provide a video/screenshot of the OIS flashing?