Eddie

Thank you for the follow-up. Can't say I've seen this reported before. Have you attempted a reinstall? Same issue after that as well?

Hello, It's a neat idea for sure but would require too much of a performance hit. The time to develop something like this only for just a few to use it is also a factor. Like you mention, GSX offers this feature for all aircraft. Thank you for your understanding 🙂

Hello, Will attempt to reproduce and get back to you. Thank you

Hello, Sounds very odd. Can you double check that no failures or assistance options are enabled via the MSFS settings? Thank you

Hello, We'll take a look. Apologies for the inconvenience.

Hello, Forwarded to the team. Thank you 🙂

Hello, Not a definitive answer I can give but it has been submitted and should roll out as soon as possible from Microsoft's side. Thank you for your patience 🙂

Thank you for the kind words! The team is aware and working on a fix already; hopefully pushed to the iniManager sooner rather than later 🙂

Hello, Apologies for the delay. As much as your effort is appreciated, it would be immensely helpful to receive one additional variable; an autosave file from just before said WASM crash happens. Makes it 1) Easier for us to load up in the exact same conditions 2) Higher chance we can reproduce the issue if it is widespread. I've linked how to properly report a WASM crash as well as general information about how autosave works. Again, thank you for the effort and apologies for the inconvenience.

Hello, We do not "simply ignore you". Threads may be missed in the hundreds that are created every day. Regardless, apologies for the delay. Looks like it is logged both on our end and Microsoft's end. Will check in with the team. Thank you

Hello, Try a complete reinstall as well as clearing of scenery indexes. You can view how to do so here: Let me know if that makes a difference 🙂

Hello, Are you referring to the HUD?

Ties back to the whole "They are Microsoft products at the end of the day". We do not own them therefore have no rights to modify or "upgrade" them in that sense.

Hello, To clarify as it seems what I've said is being misunderstood. You have shared feedback that we have seen and I have also prodded the team regarding said feedback. I cannot promise we'll change this but it is not a definite "no". We have also seen people have opposite reactions; welcoming the "preview" before the update goes live after submission to Microsoft. Regardless, feedback noted and team notified. Will be locking this thread for visibility. Thank you 🙂

Hello, Is this a replay? A recording of your screen and what you're experiencing would better serve the trouble-shooting process here. I may not get the same result if I load up a replay. If you have a NVIDIA graphics card, you should be able to record via the the built in program. I believe it is still called Shadowplay. Alternatively a video using your phone would suffice (just make sure we can see what's going on).

Hello, Hmm, will check in with the team and get back to you. Thank you 🙂

Hello, Will forward your suggestion to the team! 🙂 Thank you

Hello, We do indeed! We believe we can push it even further with our iteration of the A380. We've learned a lot from the A350 as well as the recent A340. All in due time of course. Thank you for the support!

Hello, Please double check the initial setup is correct as this is not a commonly reported issue. Unfortunately that is the extent of help I can offer here. Have a lovely day!

Hello Kostya, Apologies for the lack of replies. I unfortunately do not have any information to share on the XBOX MSFS2020 progress at this time. We are hard at work delivering it as soon as possible. Apologies for the wait and we appreciate your patience! Thank you 🙂

Hello, There are no plans, as far as I'm aware for such an update. It is best to suggest additions or give feedback on the default aircraft via the MSFS forum. They are Microsoft products at the end of the day. Thank you 🙂

Thank you for the follow-up. No worries! As for when this is fixed, can't say unfortunately. I've prodded the team again today and they're working on it 🙂

Hello, Thank you for the kind words! We'll do our best to implement whatever sought-after features there are; can't share more than that at this time. ETP however should roll out in the next update. 🙂

Hello, First of all, apologies for the inconvenience. We hate these WASM crashes as much as you all do, if not more. We've created a guide on how to report said crashes. This makes it a lot easier for us to identify the issue. Please create separate threads with the necessary information. It may also be worth using the autosave feature we built to no longer need to scrap an entire flight. Restarting the simulator then loading an autosave file to keep going from the same point you left off from - should take max 10 minutes depending on your simulator load-times. A guide on how to use this feature can be found here: Thank you 🙂

Hello, Lighting issues were a known problem in the SU4Beta environment. I believe an update for the beta was pushed that fixed that; not 100% sure however. Glad that you managed to sort it out however. 🙂