iniKyle

Hi Matt, I'm not entirely sure why the airport is displaying correctly while the POIs are not. I'll check with the team to see if anyone else has reported similar behavior or if they're aware of any related issues. Thanks!

Hi, Sorry to hear you've been experiencing issues with the Synaptic A220 Terrain Radar. As a workaround, I recommend manually downloading the required files from here. Once the download is complete, extract or place the folder somewhere convenient, such as your desktop. Please note that this folder does not need to be placed inside your Community folder. From my own experience, the windows console opens automatically when launching the simulator. However, I've occasionally found that I need to close it and manually restart the server after the aircraft has finished loading. Hopefully this helps resolve the issue. If you continue to experience problems or have any further questions, please don't hesitate to join the Synaptic Discord, where the team and community can provide additional troubleshooting and support. Thanks!

Hi, Sorry to hear you're experiencing this issue with the Synaptic A220. This is the first report I've come across regarding this particular problem. If you haven't already, I'd recommend joining the Synaptic Discord, where the team and community may be able to help troubleshoot the issue or confirm whether anyone else has experienced the same behavior. Thanks!

Hi Matt, Thanks for your response. Could you let me know if you're using a custom Community folder location, or the default file structure? I've attached a screenshot below for reference. Thanks!

Hi Matt, Can you please confirm that both sceneries are present in your Community folder? I've attached a screenshot below for your convenience as a reference. Thanks!

Hi, Thank you for bringing this to our attention. I'll make a note of it and ensure it's passed along to the team for review. Thank you!

Hi, I'm not entirely familiar with how this behaves on the Saitek X52, but I've attached a screenshot of my reverse thrust keybind configuration for reference. I have two buttons assigned to Hold Throttle Reverse Thrust. After landing, I toggle those buttons, then advance the throttles forward to engage reverse thrust. If you're still experiencing issues after trying this configuration, I recommend joining the Synaptic Discord, where the team and community may be able to provide additional troubleshooting and support. Thanks!

Hi, Would you be able to share a screenshot of the issue? I'd like to pass it along to the team to assist with their investigation. Thanks!

Hi, I'm not entirely sure what could be causing this issue, but it does appear that a third-party application may be interfering with the aircraft in the background.If you haven't already, I recommend joining the Synaptic Discord, where the team and community can help troubleshoot the issue further and provide recommendations based on similar experiences. Thanks!

Hi, This is a known issue. Please uninstall and reinstall the aircraft, as this typically resolves the problem. Alternatively, you can choose to stream the aircraft instead of installing it locally, which has also been found to work around the issue. If the issue persists after trying both methods, please let us know and we'll be happy to investigate further. Thanks!

Hi, Although we haven't received any other reports of this specific issue, it's possible that it may be localized to your particular setup. I've documented your report and will pass it along to the Synaptic team for further investigation. In the meantime, if you're able to join the Synaptic Discord, the community and development team may be able to provide additional troubleshooting suggestions or share if anyone has encountered a similar issue. Thanks!

Hi, Thank you for the detailed report. We do have a few similar cases logged internally, and this appears to be one of the A220's current quirks. At present, the ILS logic tends to behave more reliably as the aircraft approaches or passes the Final Approach Fix (FAF). For your next flight, I recommend the following procedure: As you approach the intercept angle, arm NAV while still in HDG mode. This allows the aircraft to sequence and track the published approach fixes correctly. As you approach the FAF, arm APP mode. If the aircraft does not immediately capture the glideslope, you may need to use V/S to manually descend until GS capture occurs. I've also flown this exact approach and observed similar behavior. In my testing, the aircraft did not fully capture the localizer and glideslope until approximately 2,000 ft, so what you experienced does align with my testing. I'll ensure your feedback is added to the existing reports for the Synaptic team to review. Hope this helps. Thanks!

Thank you. I'm wondering if the 8 GB of VRAM may be contributing to the issue. I'll investigate this further on my end and let you know if I find anything that could help. Thanks!

Hi, Thank you for providing the screenshot. From what I can see, I don't notice anything that would appear to be causing a conflict. If you don't mind me asking, could you share your current PC specifications? That may help us narrow down the cause of the issue. Thanks!

Hi, If you're able to, please consider joining the Synaptic Discord. The team may have already addressed this issue there and could provide the latest information on any available fixes or planned resolutions. Thanks!

Hi, The console window should remain open for the duration of the flight, so I'm not entirely sure what may be causing the issue. If you're able to, I recommend joining the Synaptic Discord, where the team can provide more direct troubleshooting and support. Thanks!

Hi, I can confirm that your feedback has been shared with the appropriate team. While I'm unable to comment on a potential timeline, I can assure you that the team is aware of the request and will take it into consideration. Thanks!

Hi Will, I'm sorry to hear you're having issues. The team is actively working on updates for the Tristar. While I can't provide a specific timeline at this time, we encourage you to keep an eye on our social channels for the latest news and future release announcements. Thanks!

Hi, The team is actively working on updates for the Tristar. While I can't provide a specific timeline at this time, we encourage you to keep an eye on our usual channels for the latest news and future release announcements. Thanks!

Hi, I tested this myself earlier this morning and wasn't able to reproduce the issue. Could you please confirm whether the windows console window remains open and running in the background after the application starts? Thanks!

Hi, Thank you for your feedback and recommendations. While this is not currently on our development roadmap, I will make a note of your suggestions and share them with the team for future consideration. Thanks!

Hi, Thank you for your feedback. I can confirm that this issue has been logged with the team and is currently being tracked. We appreciate your patience while the team works toward a resolution. Thanks!

Hi, This is great news, thanks for sharing your feedback. Hopefully others will have the same results. Thank you!

Hi, Thank you for the feedback. That's interesting to hear, as I regularly use GSX pushback with the aircraft and haven't experienced any issues myself. I'll make a note of your report and pass it along to the Synaptic team for review. Thank you!

Hi, I have seen a few reports of similar issues. As a troubleshooting step, I recommend adjusting some of the camera values within ChasePlane, as this may help resolve the issue. Thanks!