Eddie

Hi, Apologies for the late reply! Glad to see it's all sorted now! 🙂 Thank you

Hi there, Any light issues that are currently present will be fixed for a future patch, hopefully sooner than later. As for the ATC issue, would you mind sharing a screenshot? Thank you

Hello! I've let the scenery team know 🙂 Thank you!

No worries at all! Thank you

Hi there, Unfortunately we do not get to decide what is added etc in default MSFS aircraft. Your suggestion is better off made on the MSFS forums (https://forums.flightsimulator.com/c/official/wishlist/163). It does sound cool though! 🙂 Thank you

Hello, Are you able to record a video of this? Not sure I'm able to reproduce the issue as it sounds fine for me. You can upload it to google drive or YouTube as unlisted if you'd like. Thank you

Hello again, Please provide some kind of footage (screenshots/videos) of this happening so we can look into it further. Thank you

Hello, No worries at all. We've logged it and will look into fixing it regardless. Thank you!

Hi there, I'm not exactly sure what the issue here is. Could you please clarify? Much appreciated Thank you

Hi there, This is a WASM crash, you can read more about it here: I was not able to reproduce the result unfortunately (tried twice). Apologies for the inconvenience Thank you

Hi again, As mentioned, please attach a screenshot of your in-game FPS counter so we can take a look at it together. We have many users with similar specs that experience better performance, so there's always other factors that may be at play here. Thank you

Hello again, I understand however it is a little more complicated than that and the process is lengthier than our own products since this is a Microsoft default aircraft. It'll come as soon as possible, no date for now unfortunately.

Hi again, apologies, must've missed your reply notification. Is this still a recurring issue?

Hello! This is better off suggested over at the MS forums as they're the ones that make any decision relating to default MSFS aircraft 😁 Thank you

Hello Lars, Apologies for the late reply. Unfortunately this is classed as a "WASM crash". You can read more about it here: I apologize for the inconvenience. Thank you

No worries. Glad to hear! 😄

Hello, we're aware of the issue however no timeline on when a fix will be released. We sincerely apologize for the inconvenience. Thank you

Hi, try setting your turbulence settings in the MSFS Options to low or medium and try to reproduce again.

Hi, I was able to reproduce this yes, I've let the team know. I recommend you let WT (WorkingTitle) know on their forums/discord about this issue as we're using the standard G3X made by them. Thank you for the report regardless!

Hi there, Odd, no issue on our end: Not entirely sure what could be causing this. I want to say a livery issue but that wouldn't make much sense. Please try re-installing the aircraft if the issue persists. Thank you

Hi Pedro, I understand your frustration, however thousands have no issues. It is better to try to resolve this together rather than dismiss the issue as an issue on our side. Any more details from your side would be appreciated. What kind of controller are you using, what exactly happens? etc etc. Here's a guide as well just incase you might have missed it: Thank you

Hi there, How reproducible has this been for you? Have you tried again, same issue? Thank you

Hello, This is a WASM crash, please read the attached thread: Apologies for the inconvenience. Thank you

Hi, I've passed your suggestion on to the team. Thank you!

Hi there, Not something that is currently planned but I can pass the suggestion on to the team 🙂 Thank you