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Everything posted by Eddie
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Hi again, Unfortunately no. This is already resolved; just waiting for MS to publish an update in the future as this is unfortunately not possible through a normal Content manager update, and needs a dedicated update. I have no word on a timeframe but I understand this is very frustrating. Apologies and thank you for your patience
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Hi there, Would you mind grabbing us a video of this in action? Would be very much appreciated. Uploading it to Google Drive / YouTube as unlisted works just fine. Alternatively where have you tried loading in so I can try reproducing. Thank you
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Hello Peter, I replied to you in your initial thread a few weeks ago and didn't hear back;
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The A330 for MSFS 2024 and Inibuilds KJFK
Eddie replied to Adrian Ramdeholl's topic in Freeware Content
Hi again, Please share screenshots of what you're describing. Helps us better assess what's going on. However, I would suggest re-installing the scenery entirely and deleting the scenery indexes, you can do that by following this guide: Thank you -
Hi there, Any light issues that are currently present will be fixed for a future patch, hopefully sooner than later. As for the ATC issue, would you mind sharing a screenshot? Thank you
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The A330 for MSFS 2024 and Inibuilds KJFK
Eddie replied to Adrian Ramdeholl's topic in Freeware Content
Hi Adrian, Tune in on Wednesday 6th 1830UTC over at the MSFS Twitch channel (https://www.twitch.tv/msfsofficial). We'll be joining MS as the last developer livestream participants and will be showing off what we've been working on for FS24! 🙂 As for the JFK issue, would you mind letting me know what the issue was or point me towards where you had let us know about this before? Thank you -
The A350 will come to the Xbox yes. Usually marketplace releases take longer so the aircraft will initially release PC only until the marketplace version is cleared good to go by MS. As for a release date, nothing we can share at the moment. The team is hard at work on making it the best it can be 🙂 Thank you
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Hello Sacha, Happy to see you be this excited! The ULR will be a free ADDITION, meaning you must own the base package aircraft. More information about all this will come in the future, but that should answer your question. Free for customers of the A350 base package. 🙂 Thank you
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Hello! I've let the scenery team know 🙂 Thank you!
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New Member: Also, A380 For Xbox Series X/S
Eddie replied to ChristyKrohne's topic in General Discussion
Hi there Christy, Welcome to our forums! We are indeed still planning to release an A380. It is currently not our priority project as our focus is the A350 as well as the heaps of projects we have going on for MSFS2024. But unless otherwise communicated, we are still working on our A380! 🙂 Thank you -
Hi again, Thank you for getting back! We are working on bettering the iniManager to minimize issues such as these. Now, I am not entirely sure if the iniManager is at fault here but we are aware that it does sometimes get a little silly regarding downloads. Anyway, glad it was sorted for you! If you do have download issues going forward, do try the "Alternate downloader" I mentioned above; many times that solves download issues. Thank you
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No worries at all! Thank you
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Hi there, Unfortunately we do not get to decide what is added etc in default MSFS aircraft. Your suggestion is better off made on the MSFS forums (https://forums.flightsimulator.com/c/official/wishlist/163). It does sound cool though! 🙂 Thank you
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Not happy with engine sounds at cruise since new update.
Eddie replied to VirtualPilot-b's topic in Sounds
Hello, Are you able to record a video of this? Not sure I'm able to reproduce the issue as it sounds fine for me. You can upload it to google drive or YouTube as unlisted if you'd like. Thank you -
Hello again, Please provide some kind of footage (screenshots/videos) of this happening so we can look into it further. Thank you
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Hi, I understand your frustration however the process is lengthy due to the process between us and MS. I can't give a timeline unfortunately but it'll be in your hands as soon as possible.
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solved The New Madeira Airport - LPMA from Atelic
Eddie replied to Sergio Alves's topic in General Discussion
Hi, Very odd. Not something I've seen happen before. I would recommend contacting Atelic directly (https://atelic.eu/contact/), maybe they're able to help. Explain your situation in detail and stress the fact that this only occurs on this airport. Thank you -
Hello, No worries at all. We've logged it and will look into fixing it regardless. Thank you!
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why is the empennage not lighting?
Eddie replied to ThibaudBenjaminVandenhoven's topic in Suggestions
Hi there, I'm not exactly sure what the issue here is. Could you please clarify? Much appreciated Thank you -
solved The New Madeira Airport - LPMA from Atelic
Eddie replied to Sergio Alves's topic in General Discussion
Hi again, Try removing the scenery entirely (uninstalling it) and clearing you scenery indexes. To do that locate your folder by following the path below. (MS Store) \AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes (Steam) \AppData\Roaming\Microsoft Flight Simulator\SceneryIndexes Then delete the contents inside but leave the folder intact. Reinstall the scenery now and launch MSFS. This should hopefully resolve the issue. Please let me know if it doesn't. Thank you -
Hi there, This is a WASM crash, you can read more about it here: I was not able to reproduce the result unfortunately (tried twice). Apologies for the inconvenience Thank you
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solved The New Madeira Airport - LPMA from Atelic
Eddie replied to Sergio Alves's topic in General Discussion
Hi Are you referring to GSX pushback or the default MSFS vehicles? -
Hi again, As mentioned, please attach a screenshot of your in-game FPS counter so we can take a look at it together. We have many users with similar specs that experience better performance, so there's always other factors that may be at play here. Thank you
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Hello again, I understand however it is a little more complicated than that and the process is lengthier than our own products since this is a Microsoft default aircraft. It'll come as soon as possible, no date for now unfortunately.