Hello!
Unfortunately, not much of an update I can provide. We are still working through the issue trying to identify it. Been a lot trickier than we had anticipated. I promise an update regarding the progress will be given - whether in the form of us saying "hey we found the issue and are hopeful it'll be resolved very soon" or with a surprise fix coming in a future patch. Bottom line is, it's being worked on and we are as frustrated as you all are. Trust me, I don't want to keep answering this question haha π
Thank you again for all your patience and (hopefully) understanding.