Eddie

We have not refused to answer anything. The most up-to-date information regarding this report is seen scrolling up on this very post. Myself and Rich have told you all that we know about the issue and have logged it internally. We cannot speak on any timeline. Hopefully it'll roll out with a patch in the near future. Thank you for your patience!

Thank you, passed on to the team. 🙂

Thank you for the feedback. Will pass this along to the team.

Hi there, Can you please let me know what lead to this crash? What was the absolute last thing you remember pressing/doing? Thank you

Hello, Yes the A350 specfic RA callouts will be added in a future patch, hopefully soon 🙏

Hello, We fixed a mirroring issue with the later version that no longer causes this, that is why. We just released version 1.0.3, hopefully making its way to the marketplace as soon as possible. I would consider having your order transferred to our iniManager to avoid delays if you'd like 🙂

Hello, Thank you, I'll let the team know 🙂

Hello, Please make sure you have tried the following: Clearing your Scenery Indexes - To do that locate your folder by following the path below: MSFS 2020 MSFS 2024 Then delete the contents inside but leave the folder intact. The indexes will rebuild on next load of FS. This should solve the issue.

Hello, I've passed this on to our team. Thank you

Hello The printer is currently INOP. We will however make it functional in a future update 🙂

I shall give it a try! Will report back when I have 🙂

Please try clearing your WASM folders if you are still having very long load times. FS20: https://forum.inibuilds.com/topic/24996-how-to-clear-the-wasm-folder/ FS24: https://forum.inibuilds.com/topic/24917-how-to-clear-the-wasm-folder/

I was able to repro no sounds coming through into the cockpit even with the PA knob turned on, my apologies. Passed this on to the team 🙂 Thank you!

To hear them in the cockpit, click the PA knob and turn it up.

Hello, Are you on FS2020 or 24? If 24, have you opted into the SU1 beta? You must be on SU1 for 2024. This is indicated on the store page.

Hello, I have forwarded this request to the team!

This should be resolved with today's patch. Please let me know if so.

We are cracking ahead with this as soon as possible. I understand it may feel like this has been shadowed by the A350; that is not the intention at all. Our art team has been very busy with.. well the A350. That is of course not your problem and I understand the frustration. Regardless, it's coming. I can't say when but I've prodded the team about it again. Thank you so much for your patience

Patch pushed by us, 1.0.1. Please update your GSX as recent update has A350 specific additions. Thank you

WASM crashes are impossible to identify without having them reported back to us. There are hundreds of things that a user can do that triggers one and them being reported to us is the only way we can fix them. Our testing group identified MANY that were fixed prior to release. We are doing what we can as fast as we can. We did not sell this product knowingly of WASM issues that hadn't been fixed. A patch went out today, just over 48 hours since release, addressing a lot of the reports that we have receieved. No product is perfect.

Hello, We sincerely apologize for the inconvenience caused. We've just pushed an update addressing many of the issues users have reported. Please give it a try! Thank you

Hello, When a product goes out to a wider group of users, issues that the mere 10 people didn't notice during testing are revealed. That is why most companies have something called "day 1 patch" for any software releases, whether that being a game or a product such as this. I more than understand the frustration and I myself would not want issues such as these plaguing a product I've been anticipating. Now we have released a patch just under 2 hours ago that should address many of the issues users were having. There will continue to be issues being reported in and the product will never be perfect but, we can do our best to get it damn near close. Our team is working overtime every day since release fixing every single thing coming our way. Again, I sincerely apologize for the inconvenience and truly hope your opinion on the matter is somewhat bettered now that we've pushed this hotfix patch. Thank you for your understanding.

Please update. Fixed in latest patch.

We are working on pushing a hotfix patch out today with 80 entries. Should be very soon. Thanks