Eddie

Hello, No worries, I'll re-forward this to the team. 🙂

Hello, We have submitted a fix for this quite some time ago. A fix should hopefully come with the next major sim update for MSFS2020. Thank you

Hello, I've heard word back from the team; Simbrief gives strange STEP DES so it was decided to only allow import of STEP CLBs. I cannot confirm whether or not this will change in the future. We shall see 🙂

Our plan is this week barring any unexpected issue.

Hello, The HUD is not a "PR gimmick". It was ready until we found some last minute quirks that we felt needed some ironing out before going out to you all. We kept the physical model in as we did not want to spend additional time to remove it when its functionality would go online soon after. It is shipping with the next update that should be soon. Thank you

Hello, Apologies for the late reply. Can you confirm which variant has "flickering" glass? I cannot seem to reproduce the issue in either of the 3 variants. Thank you

Hello! I hope you've had a nice weekend! We have taken note of the notification request as well and that should make its way into said overhaul! Once again, I apologize for not getting back to you sooner and I more than appreciate your patience and understanding! 🙂

Hello, Apologies for the late reply. Seems this thread was missed. I've forwarded this to the team 🙂

Hello, I apologize for the inconvenience. There is a similar thread already on this and attempting to diagnose. I have asked for footage of this happening, any kind of video would help as it is hard to understand via text. We have not been able to reproduce this internally so any kind of help to visually show us would be appreciated. Thank you

Hello, I understand that it may not resolve the issue for you but it does for a lot of others that are offered this solution. I am not dismissing the issue however this is indeed a viable solution to the broader userbase. I am looking into what could be causing this generally as well and have forwarded it to the team. I have also asked for a video to be able to diagnose easier. If anyone is able to grab me one, it would be very much appreciated as nor myself or the rest of the team have been able to reproduce this.

Hello, Thank you for the follow-up. I've forwarded this to the team. We are continuesly looking into the root cause of the performance degradation some users are having. I apologize for the inconvenience and thank you for your patience.

Hello, I'll forward it to the team and we'll take a look. Thank you

Hello Lee, Apologies for the late reply. For future reference, it is recommended to reach out to our direct support for time-sensitive inquiries such as these. Please double check your junk inbox as well as any other spam related inbox as it may end up there. If you're still having issues, please click above to reach direct support and they will help you out. Apologies for the inconvenience.

Hello Jack, Apologies for not getting back sooner. An animation will not play even on the PC version unfortunately, I don't believe that is even possible in the simulator itself. When the doors are armed, triggering an evacuation will deploy the slides. HUD will be there, yes. Seeing as there's no cabin, the flight attendant panel will not be functional, unfortunately. Passenger situations will still be simulated yes, just not visually due to the lack of a cabin. Finally, for the ice and snow, it should yes; would have to get confirmation regarding that in the future.

We are currently working on a major iniManager overhaul which I am confident will resolve your issue. There's currently no ETA unfortunately but we're happy with the progress. I would urge you to wait for that as I'm not sure there's a way to resolve this until then. I've asked the team again and we'lll see if there's anything to do.

Hello, We are investigating what could be causing this. Proving to be quite difficult as many have reported increase in performance. Thank you

The option to toggle the HUD will come with its functionality hopefully this week.

Hello, It has not been canceled and we are working with Asobo as fast as we can to get this out in a state that is more than acceptable. We acknowledge that we've thrown the word "soon" around a little too much but it seems we underestimated the time for this, therefore we've stopped saying this and have generally cut back on communication regarding it. I answer this question daily on this forum, discord and other websites and the answer remains the same, we are working as fast as we can. Not sure what else there can be to communicate - any feedback is welcome. @Posol_1 Also, I urge you to take a breather from this forum. One quick glance at your history is just negativity regarding this over and over and over for the past few weeks. For your own sake, take some time off and be pleasantly surprised when it does come out. Thanks

Hello, Apologies for the inconvenience! I'll get this forwarded to the team for you. Thank you

Hello, For the A350, we are already discussing internally how to go about refining it to better fit its real-life counterpart. I understand this is frustrating but are committed on bettering this aircraft as well as any other future project before it is released. 🙂

I hope so too 🙏

I'm not entirely sure.

Hello, Apologies for no reply here. I've forwarded this to the team and we'll see what can be done. Thank for your efforts in reporting this!

Hello, I am very sorry! There has been an insane increase of traffic on the forums and admittedly I have had a hard time to keep track here and there. All on me however so my sincerest apologies for that. Are you perhaps on our discord server?

The order transfer service exists to resolve issues such as these, of course you can 🙂