Eddie

Hello, If you are referring to the LiveToAir CJ3, please reach out to them directly regarding support enquiries as they are the developers. Their contact email is livtoair@gmail.com Thank you 🙂

Hi there, Thank you for the kind words! We will continue to update and refine it 🙂 Happy flying!

Hello, Happy to hear! Enjoy 🙂

Hello, Thank you very much. Forwarded to the team 🙂

Easiest way is to upload to YouTube as an unlisted video, then pasting the link here.

Can you please grab me a video of when the aircraft is cold & dark then powered up? Would be helpful to visually see the issue "come alive" in that sense. Thank you

Hello, Apologies for the delay. We're aware of the problem and are hopeful to introduce a fix in the coming update. Thank you for your patience. 🙂

Saw your follow-up now, apologies. Glad it is resolved! Enjoy 🙂

Hello, Make sure you have your bindings/axis set up correctly for whatever peripheral you are using. If you have ensured this is the case, give this a quick look: Let me know if that helps! 🙂

Hello Phil, Please make sure there are no assistance options enabled via the default MSFS settings (such as auto mixture etc). Also double check if you have any conflicting bindings. The aircraft in itself should not be having these issues and usually one of the mentioned factors causes problems such as the ones you mention. Let me know if that helps! Thank you 🙂

Hello, Apologies for the late reply. We are looking into the issue. Thank you 🙂

Hello, There are currently no plans to bring the scenery to an up-to-date layout. I have however forwarded the question/feedback to the team. We'll communicate at some point if this is something we will look into doing. Thank you

Hello, Please try the following: Note the provided guide above is for the A330 family of aircraft, but the process is the same. It is also recommended to clear your WASM folders for the A340. Guide can be found here: Thank you and apologies for the inconvenience.

Hello again, Does the issue occur at random or during specific situations? Is the issue present directly when the screens are turned on? We need more information as we haven't seen this be a widespread issue. Another factor could be a conflicting third-party mod. Ensure nothing else is installed that may modify the A350 in any way and try again. Thank you

Hello, Please reach out to direct support and inform them if your issue there. https://inibuilds.com/pages/contact Thank you

Hello, We'll take a look. Thank you

Hello, I'm not sure I understand what the problem here is. If you missed a discount, there's not much else to do other than wait for the next. I understand that is disappointing but not much else can be done here. Your understanding is very much appreciated. Thank you

Hello, Our focus will always be on all our products. The A350 is being worked on continuously in the background, as well as the A340. Matter of fact, we have an update coming out soon for the A350. It is understandable for many to think the focus has shifted, but it should also be taken into account that when a developer is developing something, you usually won't see that something until it is out, for example, an update to a product. Rest assured, whatever you purchase will receive the care it deserves. That aside, if you are fond of the A350 aircraft in general, it is absolutely a joy to fly and use! The team has worked on it nonstop and will continue to refine and update it whenever necessary. Biased opinion, you should definitely get it! 🙂 Thank you 🙂

Hello, Will check in with the team. Thank you 🙂

Hello, We are working on wing refinements for the upcoming update. I've forwarded this to the team regardless. Thank you! 🙂

Hello, We'll take a look. Thank you

Hello, Will check in with the team regarding the status of this. Apologies for the wait.

Hello, It will yes, once it is ready. Unfortunately not much else I can share at this time.

Hello, I assume this is in regards to the RJAA scenery by Drzewiecki Design? If you are still experiencing issues, please reach out to them directly and inform them of the issue. https://drzewiecki-design.net/forum/index.php Thank you

Hello, Please ensure there are no damage options enabled in the MSFS settings. It should look like this: Thank you 🙂