Eddie

We have made a graph showcasing what each simulator version contains; available on the store page already since day 1.

Hello, Please double check your iniManager has updated to version 2.4.7. Let me know if this is resolved! 🙂

Hello again, Spoke with the team and unfortunately the way the aircraft is structured is that it is built for the FS2024 environment and back-ported to 2020. Now, that doesn't mean the 2020 version is not native to the simulator, but we've had to make some sacrifices in order to bring it to the former simulator. As it stands, I do not believe we are able to refine this further. Your understanding is very much appreciated and I apologise for the inconvenience. Thank you 🙂

Hello, Apologies for the delay. We're taking another look. Thank you

Hello again, Can you please try logging out, uninstalling the iniManager entirely, clearing your cache folders in C:\Users\yourusername\AppData\Roaming\ then reinstalling the exe again from the website. This has resolved the issue for many others. If this still doesn't fix it, I'll escalate it to the team. Apologies for the inconvenience.

My apologies, I was under the assumption this thread was for MSFS2024. Disregard. Unfortunately, the crash logs you are getting tell us basically nothing on what could be causing this. Can you verify you are on version 1.1.2? You can do so by going into your community folder then into the a350 folder; there you should find a "manifest" file. Please open it using a text editor (notepad) and check what version is written there. Let me know what it says. Thank you 🙂

Hello, We are having no issue receiving ATIS or send PDC. Please try a complete uninstall then reinstall. Make sure you are indeed on the latest version (1.1.2). You can verify this by going to OPTIONS on the OIS and looking in the bottom left for the version number. Thank you

Hello, Have you ensured all damage and assists are turned off in the MSFS settings? Please double check as they sometimes have the habit of randomly resetting themselves. Thank you

We are continuing to look into this, but unfortunately as Steve mentioned above, we are still unable to reproduce this. We'll drop a message here again if we manage to find the culprit. Thank you for your understanding and continued support 🙂

Are you on SU3 beta?

Hello, Your settings are stored in the work folder, where you for example clear your WASM. You may be deleting those when clearing your WASM. Let me know if you need any additional information! 🙂

Ah my apologies. We'll take a look 🙂

Hi there Emile! Thank you for your warm words. At this time, we cannot share future scenery plans. We've received this request a few times already however 🙂 Have a lovely weekend!

Hello again, I've tried to reproduce using all the available airframes and have not been able to. The heat blur is there and actively showing up. Have you attempted a complete reinstall of the aircraft? Thank you 🙂

Hello, This issue should be resolved once SU3 goes live. Please let me know if this is the case. Thank you! 🙂

No worries! Happy to hear 🙂 Yes, that refreshes the cache with a "fresh" install.

My pleasure 🙂

Hi there, I believe we've received this suggestion in the past but I'll double check and make sure the team is made aware if not. Thank you!

Hello, Please try clearing you iniManager cache folders in C:\Users\yourusername\AppData\Roaming\iniManager Let me know if that does the trick! Thank you 🙂

Hello, Please try the following from this comment: Let me know if that resolves it 🙂

Hello, Try using a program called "AutoFPS". There are a good amount of tutorials online. Also, try lowering the texture resolution to medium. The visual change is not big enough to warrant the performance impact. Let me know if that makes any difference 🙂

Very happy to hear! Enjoy 🙂

Hello, We'll take a look. Thank you!

Hello, It visually disables certain ART aspects of the aircraft that may aid in performance; these aspects are usually not seen anyway and are quite hidden away even when performance mode is disabled. Thank you 🙂

Hi there, Thank you for the feedback! The team is aware as this request has already been made. We'll take a look at what can be done, but no promises! Thank you 🙂