richboy2307

Hi, Did you have your TCAS/XPDR on at the time with EFIS on TRAF or ID mode? We've identified a WASM crash related certain type of traffic data when displayed on ND and team is working on a fix. Its likely the cause for your crash but please let us know. Use the below guide to verify and report the WASM crash with requested information: Thanks!

Hi, Please try the following Check control bindings related to throttles and unassign from any devices where it should not be used Verify you have completed the throttle calibration process on the OIS Verify that your AI assistances are disabled: Also please provide screenshots of your cockpit, particularly showing your PFD, ND, FCU, MFD FMS F-PLN and PERF pages as well as your throttle quadrant for when you're experiencing such issues for additional clues as to any potential issues. My guess at the moment is that the aircraft was not in the proper ATHR detent, as such there was overspeed or lack of descent as the aircraft is unable to command desired thrust. Thanks!

Hi @Sirraj Did you have your TCAS/XPDR on at the time with EFIS on TRAF or ID mode? We've identified a WASM crash related certain type of traffic data when displayed on ND and team is working on a fix. Its likely the cause for your crash but please let us know. Thanks!

Thanks yes that is the WASM error message we need. Reported.

In short, not all airports have the required data, just like IRL. Ibiza (LEIB) is one example of such an airport. The more technical answer, BTV relies on ANF, which in turn relies on Navigraph data for the Airport Mapping Database (AMDB) that allows us to render the airport on the ND like the real plane. Airports that lack this data will as a result lack the ANF (and BTV selection via ANF) features. For such airports, you may still use BTV but via manual distance entry. For more info see Manual Distance Entry section of the BTV FAQ: You can also see this on Navigraph Charts app by zooming into an airport in any of the map views. You'll note the lack of runway or taxiway definition data at airports not in AMDB. Thanks!

Hi, These sound like instances of WASM crashes. Please use below guide to Verify and properly Report these kinds of crashes with the required information and screenshots for such reports to be actionable. Thanks!

Reported. I apologize for your experience. Regrettably, from our testing so far of reported crashes, very few of them are reliably reproducible as they're very case-specific instances and require close matching of conditions to reproduce. Nonetheless, we are committed to resolve these instances of WASM crashes and improve stability for all. The team is working tirelessly to that end and reports like these help in this effort. Thanks for your time and patience meanwhile!

Thanks for the report. Noted.

Hi @Nikolaj Delaney Do you mean the INFO MSG at the bottom "NEW CRZ ALT: FL430" not showing on the left MFD ATC COM page? Thanks!

Hi @nmahink Can you confirm you had STEP ALTs page filled in with pre-defined waypoints where to step? The AUTO STEP CLIMB feature is dependent on having this filled in on the FMS. This feature will NOT automatically step to "OPT" altitudes on its own. Thanks!

Sorry you experienced a crash but thanks for your report. We'll look into it.

Hi, That is a very odd issue. I'm afraid will need more information than that to tackle this. In case it happens again please take screenshots of your cockpit showing the PFD,ND, EWD and FMS F-PLN & PERF pages so we can get more clues as to what may be happening. Personally though, that isn't behaviour I've experienced as yet in the 300+ hours of flying the A350 so far. Thanks!

Hi, Thanks noted above items. We are aware of this one. We are parsing the traffic data via Simconnect from within the sim. The issue is the sim doesn't relay any variable wake turbulence data in any exposed variable that we can poll for this information from within the sim. Same is true for vpilot or other injected traffic such as FSLTL. We're looking at solutions but this is largely a "sim limitation" with regards to data available for the moment. This one should be fixed as of v1.0.2 update. Is this in the incidences mentioned above by Chiara, where traffic is "erroneously" flagged as red on ND when they aren't really a threat? Or do you mean in genuine instances where traffic should have been threats? Just for testing I tried with FSLTL injected traffic and was able to receive RAs for genuine traffic threats. Thanks!

Those are not texture errors. If you look closely you'll note they're indicative of the underground roadway that runs beneath the area. These can be seen on Google Earth as well

Hi @Juan Esteva Seems like a potential Windows UAC / File permissions related issue wherein it may not be able to write into your GSX Profiles folder. Try the following: Run the iniManager as Admin, AND/OR Add exceptions for iniManager to your Antivirus program if used, AND/OR Use the 'Alternate Downloader' option in the iniManager settings (click your name on top left corner to access settings page) Thanks!

Hi , @Holger R. We have noted a slight elevation related issues at 9R near N10 and N8, however no others at this point. Here is what 527 looks like on my system. Please verify Photogrammetry is enabled. (Settings > General > Online > Photogrammetry) Any other EGLL sceneries are disabled in 'My Library'. Only 'Community EGLL London Heathrow' should show as installed. See link for guide: https://flightsimulator.zendesk.com/hc/en-us/articles/17373373933340-How-to-enable-and-disable-content-in-the-simulator Thanks!

In theory, GSX should switch automatically depending on the simulator in use, however in practice we've seen this is not working reliably as yet so GSX may end up using the 2020 profile (or worse both at the same time) leading to misplaced objects, wrong gate positions and other issues. So for now, yes it is highly recommended. Thanks!

Hi, Thanks for your feedback. Noted.

The cones are GSX objects that spawn for user/AI traffic, but for some reason they're floating in the air. Might have to be addressed via the GSX Profile or scenery update, but in any case team will be looking into it. Thanks!

Thanks for the link @ch4pz. An upgrade path via the FS24 Marketplace will come at a later time when the FS24 Marketplace is available. If you want to avail the discount asap as a customer who purchased EGLL via FS20 Marketplace or Simmarket, you may transfer your order (permanently) to iniBuilds Store, then purchase the scenery using the discount code on the same account via iniBuilds Store. Instructions 1. Transfer your order to iniBuilds Store https://inib.uk/order-transfer 2. After your order is transferred successfully, purchase FS24 EGLL Premium from the iniBuilds store using the code EGLL-UG at checkout to avail the special upgrade price: https://inibuilds.com/products/inibuilds-london-heathrow-egll-msfs-2024 3. Download and install the scenery via iniManager , 'My Products' section after purchase: https://inibuilds.com/pages/inimanager-v2 Thanks!

Hi @viperlky Sorry for late reply. But the modelled interiors are only available at the international terminal main building. Thanks!

Apologies for late reply. Noted, thanks!

Hi, Thanks passed your reports on to the team.

Hi Apologies for delay in response. Glad you solved it. Yes the "COMMUNITY" label there signifies that this scenery is the one being loaded from your community folder (where iniManager installs the product). Thanks!

Thanks @AndyM for your helpful images. In case you're still having issues @TheTrueDemon you may also use the official guide below: https://flightsimulator.zendesk.com/hc/en-us/articles/17373373933340-How-to-enable-and-disable-content-in-the-simulator Thanks!