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Everything posted by richboy2307
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Hi @LineDX Thanks for your report. 1. I'm not able to reproduce this issue. I've tried spawning at the gate at a few different airports in the -900 and -1000 and each time its loaded with a proper THS value. Can you please share exactly which variant and airport/gate you're having this issue at? 2. Thanks noted. 3. Will keep an eye out on next test flights but in the meanwhile if you observe any specific condition it didn't jump on let us know for tracking. 4. It changes based on conditions (OAT, RWY COND, A-ICE, TOW, AIR COND and TORA). In its computations it will try to go for maximum thrust derate possible for the given conditions. 5. Further refinements in progress regarding rotation behaviour. 6. & 7. Thanks, I was able to reproduce. Noted. 8. The airport shown for ANF will depend on distance from PPOS to airports. There may be instances where this difference is marginal for both DEP/ARR airport and as such one airport may get shown over the other. Thanks!
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waiting for feedback WHY I CANNOT START THE ENGINE
richboy2307 replied to MATTCNLIVE's topic in Systems
@cmdn Can you confirm you have tried all the suggestions listed above, including conducting maintenance on your engines? From your screenshot it seems you're lacking engine oil for whatever reason. Normally as soon as IGN switch is set to START, the ENG SD page will populate with the right values for OIL. The delayed start only occurs when COOLING is necessary and is usually indicated as such on the ENG SD page (doesnt not appear to be the case in your situation). ( Thanks! -
waiting for feedback WHY I CANNOT START THE ENGINE
richboy2307 replied to MATTCNLIVE's topic in Systems
Hi, this is a very strange issue that we're not able to reproduce for the time being. For those of you having this issue, please verify the following 3rd Party Liveries: Try without any 3rd party liveries in your community folder to rule out any conflicts. IniManager Liveries: Ensure you have updated all installed liveries via the iniManager to the latest version OIS Maintenance Options: Try to service your APU and Engines. Normally these should reset with an update/WASM folder clearing but try this to rule out any anomalies. Assistance Options: Check that AUTOMIXTURE is set to OFF in the sim assistance options. Control Bindings: Verify your control bindings and remove bindings related to MIXTURE or FUEL which may be causing conflict. Users of Honeycomb Alpha yokes should also verify no conflicts being caused by their hardware ignition switches over-riding sim functions. Clear WASM folder: As suggested above already, if you haven't already please try to clear your WASM folder by following the instructions here: In case none of the above resolve your issue, please share a custom save file (.bin) of your situation with us so we can try on our end. Please see below guide on how to create and share custom saves: Thanks! -
The Autosave function is now available in the v1.0.6 of the iniBuilds A350 Airliner for Microsoft Flight Simulator 2024 & 2020! With user-configurable time intervals, you can tailor how often the aircraft automatically saves its state to suit your needs—and you can also manually save at any point with a simple click. Creating Custom Saves via the OIS To create a custom save via the OIS: Navigate to OIS Autosave Page (FLT OPS MENU > AUTOSAVE) Click 'SAVE NOW' button at the top right corner Enter a desired name for the autosave Your custom save will appear on the list on the right side of the page. (Click to enlarge image) Loading Custom / Auto Saves via the OIS To any save file via the OIS: Navigate to OIS Autosave Page (FLT OPS MENU > AUTOSAVE) Click the desired save from the AUTOSAVES or CUSTOM SAVES list. The sim may take a few seconds to load the proper panel states after teleporting you to save location. (Click to enlarge image) Sharing Custom Saves All custom and auto saves are stored as ".bin" files in your WASM folder. These can be shared with other users or our staff for support requests. Simply drop the save files in the folders listed below and then reload the OIS autosave page to see it on the list. The autosaves folder is found at the various paths listed below: (Click to enlarge image)
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The Autosave function is now available in the v1.0.6 of the iniBuilds A350 Airliner for Microsoft Flight Simulator 2024 & 2020! With user-configurable time intervals, you can tailor how often the aircraft automatically saves its state to suit your needs—and you can also manually save at any point with a simple click. Creating Custom Saves via the OIS To create a custom save via the OIS: Navigate to OIS Autosave Page (FLT OPS MENU > AUTOSAVE) Click 'SAVE NOW' button at the top right corner Enter a desired name for the autosave Your custom save will appear on the list on the right side of the page. (Click to enlarge image) Loading Custom / Auto Saves via the OIS To any save file via the OIS: Navigate to OIS Autosave Page (FLT OPS MENU > AUTOSAVE) Click the desired save from the AUTOSAVES or CUSTOM SAVES list. The sim may take a few seconds to load the proper panel states after teleporting you to save location. (Click to enlarge image) Sharing Custom Saves All custom and auto saves are stored as ".bin" files in your WASM folder. These can be shared with other users or our staff for support requests. Simply drop the save files in the folders listed below and then reload the OIS autosave page to see it on the list. The autosaves folder is found at the various paths listed below: (Click to enlarge image)
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Thanks I believe you have reached out to Direct Support as well with this issue so the team is looking into it. The authentication and log-on is handled directly by the Navigraph WASM which we have incorporated into the A350. So if you are having issues with authentication to Navigraph services, this will happen on the A350 as well as its essentially going through the same backend. You can try Run a VPN to another country to rule out any ISP-related issues Run your sim as Admin Add Antivirus and Firewall exclusions to sim root directory and community folder Also to be sure, what is user Windows user name? I have seen users report issues in general with their sims when using "special characters" in this path. I've also seen users have similar issues when their sim (or Windows User) does not have proper read/write permissions for the AppData directory, as a result addons that write to default paths for "work" folders within the sim (Like Navigraph or A350 WASM for example) cannot function as intended. So you may try to change your UAC settings (or run the sim as admin) to try and alleviate some of these permissions issues. Thanks!
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Hi, Thanks for reports guys. The team is actively investigating and working on further refinements to this aspect of the product. What is happening? A desync in token authentication occurs on some systems and thereby features that rely on an actively authenticated Navigraph connection stop working as intended. What have we done? There have been numerous fixes implemented to tackle this issue already on our end since v1.0.2. For context, select few customers who reported they were able to reproduce this issue consistently upto v1.0.2 were chosen to test the fixes implemented so far. They had confirmed the fixes to be effective on their end, however we're still seeing occasional reports such as yours here so we'll keep looking into it. What can you do? In the meanwhile in case you run into this issue, you may try to force a token reset by Navigate to FLT OPS MENU > OPTIONS > 3RD PARTY Pres RESET CREDENTIALS Press REFRESH CODE to generate latest then re-do the authentication process For OIS Charts, after successfully resetting the token, Reselect the desired airport from list or type in the ICAO in search field Click on desired chart to force a reload. Give it a few seconds to load. For OIS Enroute Map, after successfully resetting the token, Change to a different map type to make it reload. For ANF, after successfully resetting the token, Set ND Display mode to PLAN Open the ANF options menu and navigate to ARPT SEL tab Choose your desired airport and then hit DISPLAY AIRPORT Note: Not all airports have the pre-requisite data on the Navigraph database - Airport Mapping Database (AMDB) - that is used for ANF map creation. You can also see this on Navigraph Charts app by zooming into an airport in any of the map views. You'll note the lack of runway or taxiway definition data at airports not in AMDB. In the example below LEIB lacks data, hence doesn't exist on ANF meanwhile LEBL does. (Click to enlarge image) Thanks for your patience!
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logged Unable to select SD Textures with version 1.0.2 in the IniManager
richboy2307 replied to Wothan1967's topic in Support
Hi @Wothan1967 Thanks for your report. Shared with the team. If you are experiencing issues meanwhile I'd recommend reinstalling the scenery. Apologies for any inconvenience caused. Thanks! -
Yes team is still working on LOD adjustments per user feedback. This process takes time and will be done in a future update. As user you can't do too much beyond increasing the 'Objects Level of Detail" distance in graphics settings, but do note this will come with a performance penalty. Thanks!
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Yes as mentioned by AndyM, there are no static aircraft included with this scenery. If you are seeing statics, check your MSFS settings and disable air traffic there. Thanks!
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Hi @Argaeus Apologies for delay in reply. But if you cannot find an order number, just put "123456" as the order number and include the other requested information proving proof of purchase. Thanks!
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Thanks reported.
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solved WASM Crash Report - Entering Holds in Flightplan (v1.0.2)
richboy2307 replied to Muffwin's topic in Systems
Hi @Muffwin Can you please confirm if you're experiencing any such issue as of v1.0.4 update? We believe this may have been on of those instances of crashes induced by memory allocation bug but would appreciate if you could let us know your experience such that we can be sure. We have been trying since v1.0.2 and even now on v1.0.4 and unfortunately none of our testers could reproduce the condition you saw (HOLD not showing up and then WASM crash after changing HOLD parameters). Attached is my latest attempt at the same on v1.0.4 below. Let us know if you're still experiencing this, and any further reproduction steps in case you do. Thanks! 2025-03-17 21-04-39(1).mp4 -
A video like this where you get the crash would be even more helpful. Like we've been trying all sorts of functions and undoing and erasing TMPY on all and not getting the reported crash. So more information to match the conditions such that we can re-create the crash would be helpful. 2025-03-17 19-39-49(1).mp4 Thanks!
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Hi @geckuz Thanks for your report. Apologies you experienced a WASM crash. Been trying to reproduce your crash but not having any success as yet. I'm afraid it might have been something specific to the conditions or type of action being undone. Can you please provide the following information which would help in reproduction of the crash: Your specific route (OFP) What was the change made which you were undoing at the time of crash? The NAVDATA method used (SIM DEFAULT or NAVIGRAPH). Thanks!
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Yep that is what we're working on as a backup. We are still hopeful for a native solution sim-side, as that is most beneficial to all products, and especially on Xbox with regards to Multiplayer/AI traffic. Thanks!
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@mseder A screenshot or video please of what you're seeing would be helpful as I'm not able to reproduce the issues you're mentioning. What are you using to control the aircraft? Is there any specific key on your keyboard or keybind you're pressing just before the issue begins? Or does this issue start as soon as you click on any textbox on the EFB and then you can no longer exit it? We need more information please. Thanks!
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Allow me to clarify It is not mandatory for you to clear your WASM folder each update as the sim should handle this for you normally however we are recommending users do so at the moment. The WASM folder contains files that are generated by the sim on first launch of the A350 WASM. These files then are cached for subsequent launches UNTIL either user clears them manually, or the aircraft is updated (so A350 WASM version changes) It does not matter when you clear the WASM folder (before or after the update), as long as its done when the simulator is NOT running, on next launch the WASM Compile will be triggered. Why do we recommend clearing WASM folder? We have seen user reports where the sim has not handled this process gracefully, or their initial WASM Compile was somehow corrupted, so as a troubleshooting step we recommend clearing your WASM folder for the time being. Thanks!
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Yes in case you're having this issue verify your AIR DATA knob is in the centre (AUTO) position. That is the only time (other than failures) that such an ECAM would trigger.
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Yes , team is aware of issues with Navigraph token authentication over longer flights, specifically in 2020 more so than 2024. They're looking into it. Thanks!
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Hi @lilycozi Thanks for your feedback. Would be appreciated if you could provide some specific examples with screenshots/video of what you're observing. Thanks!
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Thanks reported.
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Well you assume wrongly, as there's many users congratulating us for great performance on OMDB Enhanced and EGLL Premium compared to their 2020 counterparts, even running on laptops in some instances. Just some samples to back the above: But anyways, please paste a screenshot of your in-game FPS counter whilst loaded at the airport, along with your sim graphics settings for more clues as to what may be happening. Thanks!
