Eddie

Hello, What simulator? What lights aren't working? Please share screenshots on what you're seeing. Thank you

Thank you for the kind words! Of course! We want this to be as good as possible! 🙂

Hello, Apologies for the inconvenience lads. I've forwarded this to the team 🙂

Hello, Apologies for the inconvenience. We're having some issues with the iniManager and are working on resolving them as we speak. Your patience is very much appreciated 🙂

Hello again, Thank you for the follow-up. Can you please grab me a screenshot of each issue you're seeing? Thank you

Hello, Thank you for the feedback! I've forwarded this to the team 🙂

Hello, We are looking into what exactly is going on. We've already noted threads on Discord as well as here regarding this 🙂 Thank you

Hello, When you're inputting your ID into the EFB, are you using numbers or letters (username)? Please try the other if one isn't working. Thank you

Hello, There is no option such as what you describe, however, I'll suggest it to the team 🙂

Hello, Thank you for the feedback. I've forwarded this to the team 🙂

Hello, We're looking into this. 🙂 Thank you

No worries 🙂

Our scenery has custom lighting, if you have the one by Dream Scenery enabled at the same time, most likely conflicting. As for the trees being blocky, this is most likely your terrain LOD setting. Can you grab me a screenshot of the lights and the trees? Thank you 🙂

Hello, The "FUEL PLANNING" button becomes available after you also have imported the fuel and weight information via the OIS. That setup needs to be done prior to filling in the details. Can you grab me a screenshot of your weight & fuel screen on the OIS then the MCDU? Thank you 🙂

Hello Chen, Thank you for the feedback, we'll take a look 🙂

This should have already been resolved in the 1.1.2 update. Let me know if not.

Hello, Please clear your scenery indexes. To do that locate your folder by following the path below: MSFS 2020 MSFS 2024 Then delete the contents inside but leave the folder intact. The indexes will rebuild on next load of FS. This should solve the issue; let me know if it doesn't. Thank you 🙂

Hello, Apologies for the delay. No worries, hope you got it resolved! 🙂

Sounds very odd. Ping me in here once you've uploaded the video and I'll take a look as soon as possible 🙂

Hello, Have you imported a F-PLN? Thank you

Hello, Apologies for the delay. Glad it was resolved for you 🙂

Hello, We're taking a look at updating the manual as soon as possible. Thank you 🙂

Hello, Please do share a video so we can take a deeper look. Thank you

Hello, Please reach out to direct support with the same question. Thank you

Hello, What version are you on? You can see the exact number via the OIS under options and bottom left. Thank you