richboy2307

Reported, thanks!

Yes that is intentional, faded markings as it was in the reference plane we used. Thanks!

While this may make X-Plane users such as yourself unhappy, the reality is the team is currently occupied with MSFS development, fixes and optimization. Ideally we'd be able to work on both those and X-Plane products simultaneously, but we do not have unlimited resources and have to prioritize their utilization accordingly. Your patience and understanding is greatly appreciated. Thanks!

Hi, Thanks for your suggestion. There are no custom GSE used, it just calls for the default sim Ground Service Vehicles using the buttons on the EFB. So you could call for such services using the in-gam ATC menu as well if you are not using 3rd party tools like GSX. I'll check with the team if we could add a "Toggle Stairs" option as well. Thanks!

Hi, Thanks for your kind words and apologies for your issue. What you have described to me sounds like a 'WASM Crash' (where in the sim is still running but various systems and functions freeze/stop responding as they have crashed). Could you try with an empty community folder, and confirm if you are still noticing this issue? To run with a blank community folder without losing your addons: 1. Rename your existing community folder to ``_Community`` 2. Create a new ``Community`` folder in its place. 3. Run the sim and see if same problem persists. If yes, then you can close the sim, and restore your original folder as follows: 1. Delete the new ``Community`` folder you made 2. Rename the ``_Community`` folder to ``Community`` Thanks!

Is your sim pausing for some reason? Please double check you don't have pause or active pause assigned to a key you may be pressing. Thanks!

Thanks for your suggestion. I'll share with the team, but this is not planned currently. Also moved to the right forum section.

Yes this is detailed in the FAQ here:

Hi, sorry can you be more specific about the issue? Or link me to an older post (A300) about this? Thanks!

Hi, Could you provide a screenshot of your content manager? Also check in your 'Packages/Official' folder if you have a folder named 'microsoft-aircraft-a320neo' This is what it should appear as: Thanks!

Thanks for your suggestion, I will share with the team however the clickspot is not likely to move. Alternatively may I suggest assigning a button/key to the 'AUTO THROTTLE TO GA' command from control options? You could also use the 'LVAR:INI_Takeoff_Toggle' if using 3rd party mapping tools. This was covered in the video here: https://youtu.be/N4cxNccH66U?t=1411 Thanks!

Hi, Please ensure you are using your simbrief Pilot ID (Numbers only) on the Options page. Also please try the following: EFB Options > On Screen Keyboard > Enabled Use the On Screen Keyboard to erase and enter your numeric Pilot ID Click the down arrow on the On Screen Keyboard when you're done to hide it. Try to import again. Thanks!

Thanks for your feedback. It is noted and passed on to the team.

Apologies for late reply, but the problem was acknowledged (on discord) and rectified ASAP. Please feel free to let us know if you experience similar issues. Thanks!

As mentioned above, we are working on longer term art fixes on windows and wings. They will come in a planned update. Thanks!

Hi @gibbo_ireland There is a white livery included with the package that you can paint on. Releasing the paint kit however is not up to us as this is a Microsoft Product. Thanks!

Hi, Unfortunately I cannot see your posted screenshot. However feedback regarding performance is noted, and the team is working to improve on this. In the meanwhile you can try the following to improve performance: Uninstall the Enhancement Package, as this adds 4K textures as well as a passenger cabin which could cause performance issues in RAM / VRAM limited systems Set cockpit refresh rate to low (Options > Genera > Cockpit Refresh Rate) Use developer mode to open the FPS monitor. If you are seeing yellow/red indications on the MainThread, please try to reduce load on your CPU by reducing traffic, Object and Terrain LOD in settings. Thanks!

Hi, thanks for your post The 50% discount offer as a whole is only valid for two weeks starting 21st May 2024. This is the Promotion Period. There are 2 methods to avail this offer during the promotion period only : Add BMWorld & AmSim KSFO to your cart + add another eligible product to the cart. The discount will be applied to the eligible products on checkout; OR If you already bought KSFO alone, then add eligible products to your cart. Then use the code KSFO-OWNER on checkout to apply the discount to those eligible items. Hope that answers your question. Thanks!

Hi @Starseed Try to clear your scenery indexes, then restart sim to see if it helps. Sometimes old indexed data remains. Also recommend clearing out your rolling cache in case you have it enabled. Thanks!

Reported, thanks!

Hi all, We are working on an A300 update 🙂 Please anyone having sudden CTD, crashing on load in etc, please report back (@ me) if you are interested to participate in test builds for this purpose. Thanks!

Hi all, We are working on an A300 update 🙂 Please anyone having sudden CTD, crashing on load in etc, please report back (@ me) if you are interested to participate in test builds for this purpose. Thanks!

Thanks, I see it on our end too. Bug report logged.

More information will be shared through Synaptic's socials and via the forum announcements section when available. Trust me, it will be everywhere and you won't be able to miss it whenever it is announced 😛

Sorry you feel this way. We continue to improve and update our products periodically, especially with performance in mind for Xbox builds. However owing to the complexity of this large airport in particular, and its vicinity to a dense populated area as well as the hardware limitations of Xbox, it is possible you will run into scenarios where you're pushing the boundaries of what it can handle (particularly when it comes to RAM) and thereby experience performance or instability issues. While we do our best to mitigate these as far as practicable, it is impossible to completely negate this whilst also offering the visual fidelity that customers have come to expect of us. Nonetheless, as on Xbox the purchases are made via in-game Marketplace, you will need to contact Microsoft/Asobo support regarding refunds. Thanks!