IniSteve

I'll pass this on to the art team and ask if they can provide some guidance.

Thanks. I will pass these recommendations to the art team and they can see if its possible once they have time.

Looking into the exact spot right now but another suggestion I can offer is to delete your associated navigraph tokens from their website? go here and delete anything that say OIS of inibuilds and relaunch the aircraft. That should allow you to log in again.

This is a new one. Have you tried a reinstall yet?

Is this a specific SID or just custom points out of EGFF?

Hi, this is due to the way LNAV calculations are factored with assumed speed at 250kias. It should settle into staright lines once you takeoff and are at slower speeds. Can you share the departure procedure so we can take a deeper look on our end?

It will dynamically cover but the timing will depend on the ambient temperature and rate of snowfall.

Thanks. I believe we have this logged already but will confirm with the scenery team to confirm.

Your Navigraph token has expired and needs to be refreshed. We have seen this occur in greater frequency with VPN use or unstable internet connections.

Yes. provided you have the latest update, you'll be current.

Hi. You have the option of using either default or Navigraph data. You can set either on the SETTINGS/3RD PARTY page on the EFB. To use Navigraph you will need an active subscription.

This is already known and logged. Thanks for the report.

When this occurs is your head closer to the virtual screen? (e.g. are you physically in closer?)

Hi, ironically, they all come from the same aircraft recording. Despite that, we're going to take another look as its evident they are not meeting the overall expectation.

Hi, this is correct behaviour and has been verified from A340 pilots. At very low gross weights, the center gear will not make contact with the ground. Once you add fuel and payload it will settle onto the gear as expected.

There shouldn't be. I use the linker and cannot reproduce this issue. Are you 100% sure you have defined the exact path in the manager client? There is a very small change the manager didn't save your predefined path so you may have to redefine it in the settings menu.

Hi. This should be working now as we have tested it with success on our side. You have to set the MCDUs up as independent units where one is marks CA_MCDU and the other is FO_MCDU in Sim App Pro. Then restart the service and it should display correctly.

All - Please refresh the manager client. It should force update to version 2.5.1 which will resolve the issue of missing config files. Alternatively, you can manually download the client here - IniManager V2 – iniBuilds Store NOTE: You must reinstall any affected airports to get the config options to show. Thanks!

Hi. We have resolved a server-side error that was causing this to happen and will push a client update shortly. Thanks for your patience.

Hi. Are you on the marketplace version of the aircraft? We've seen this occur due to the sims core compression method.

Please stay civil all. As mentioned in earlier replies, we are aware of the issue and continue to investigate.

As cool as this is it's likely beyond the scope of what MS wants to offer for this model. Despite that, a post at their forums would be the way to get this conversation started.

We'll check with our marketplace partners and see if there was an issue with the update.

Hi. It sounds like your ng token is not refreshing. Can you try logging out and in from the OIS and then seeing if it downloads the correct dataset?

Hi Luke. This isn't what we need actually. Please follow the steps outlined here if you encounter another crash (orange screens) and we can take a look - Thanks!