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Sam

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Everything posted by Sam

  1. Hello. Please reach out to us directly and we'll be happy to help.
  2. Please contact us directly using the contact bubble in the bottom right and we'll be able to assist.
  3. Hello Carlos. The iniManager only support purchases made on the iniBuilds Store. EGLL can be updated directly through the MSFS Marketplace when an update is pushed, or you can transfer your purchase using our Order Transfer service: inib.uk/order-transfer
  4. Thank you @Biggles for your assistance!
  5. Sam

    Library excludes

    Hello Andy, We'll look into this for a future update.
  6. Sam

    KLGA

    Hello, Thanks for reaching out. Could you confirm the name of the KLGA folder that is placed into the MSFS Community folder? I'll double check this on our end.
  7. Hi all. This issue has now been resolved, apologies for the inconvenience. We were indeed performing sever side updates.
  8. Hello. Please ensure you're running the iniManager as admin and have set the correct install path in the settings menu before installing. If you're still experiencing issues installing, please reach out to us directly.
  9. v1.21 of iniScene London Heathrow (EGLL) for MSFS has been released. This update includes minor bug fixes. A full changelog is available below. This update can be downloaded via the iniManager. v1.21 - Fixed Runway 27L AI issues - All VDGS re-aligned and fine-tuned
  10. Hello. Glad to hear you were able to resolve the issue.
  11. Hello. Glad to hear you got it working! FeelThere's MSFS sceneries are installed using their own installers, which are required to be run as admin.
  12. No worries, glad to hear you got it working.
  13. Hello, Looks like SODE jetways are being loaded, indicated by the /JS after the parking stand. Could you clarify the issue?
  14. Hello. Thanks for the suggestion. This isn't something we have plans for at this time, but your feedback has been noted.
  15. Please provide a screenshot of the X-Plane menu where you select the livery.
  16. There are two KLM liveries available for the A310. Please advise which one you've installed and provide a screenshot of the X-Plane menu where you select the livery.
  17. Hello. The Passenger and ACJ variants are combined in one folder for the A310. Which specific KLM livery did you download?
  18. Hello, Our painting team will check this.
  19. v1.20 of iniScene London Heathrow (EGLL) for MSFS has been released. This update includes the addition of VDGS modules and small bug fixes. A full changelog is available below. This update can be downloaded via the iniManager. v1.20 - Windsocks 180 bug resolved - VDGS added, along with parking spots per stand (NOTE: Requires additional VDGS module, linked below) - Changed parking 504 to 505 - Added parkings 524, 525, 526, 527 - Optimised textures to reduce overall file size of package
  20. Hello. Please ensure you have enough space available on your main C drive and also please run the iniManager as admin.
  21. Hello Veda, Please set the cold and dark panel state through the EFB menu.
  22. v2.09 of the iniSimulations A300-600R(F) ON THE LINE is now available. This issue only affects a minority of users but it is still recommended to update. This update can be downloaded via the iniManager. v2.09 - Fixed AIRAC missing on FMS when PALR airport installed
  23. Hello, We're not seeing an issues on our end. Users have reported that restarting their computer has elevated slow download speeds, would you be able to try this? Kind regards, Sam
  24. Hello Ben, Please ensure you’re running the iniManager as admin and have disabled any sort of VPN or anti-virus while installing. Also, what is your internet speed?
  25. Thanks for your feedback. We feel the choices made are in line with what we intended to achieve. If we wish to change our way of approaching promotions of products, this will be taken into account. Also, Delta do often fly 767-400s to LHR and British Airways was featured for over a minute in the video. Many thanks!
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