iniKyle

Hi, Are you using the multi-jetway tool? Or is it doing this at every airport? Thanks!

Thanks, will investigate this on my side.

Hi, Can you attach a small video of this behaviour, so I can pass it along to the team for further review. Thanks so much!

Thanks, will pass this along to team for further investigation!

We are working on a fix. Thanks for your patience!

Hi, Could you attach a small video of this issue for me to pass along to the team? Thanks so much!

Hi, This can be caused by many variables. Did you ever get an ECAM message stating why? Thanks!

Hi, I'm sorry to hear you're having issues with the aircraft. By any chance, have you downloaded the plane or are you streaming it? Thanks!

Hi Mark, While I understand it can be frustrating, there are reasons why it hasn't been uploaded to the iniManager. We simply haven't forgot or decided not to. Thanks for your patience!

I believe it is scheduled for early next week, but cannot confirm 100%. Thanks!

Ok, I believe that may be the issue. If you can, uninstall the aircraft and stream it. That should solve the issue. Thanks!

Hi, This issue has already been logged and fixed by the team. Thanks!

Hi, This was almost certainly caused by a misclick around the EFB while airborne, which triggered the window to open, although it didn't actually appear on screen. If this does happen again, you can verify by selecting the DOORS page on the E/WD, which is located under the engine start levers. This has been logged by the team and has been fixed in v1.0.1 The issue shown in the second image regarding the gear bay doors has also been fixed in v1.0.1 Thanks!

Hi, Thanks for your feedback! Would you be able to attach a video demonstrating this specific behaviour? That would be very helpful and will allow me to pass it along to the team for further investigation. Thanks again!

Hi, I believe when performance mode is activated, the tail disappearing is by design. It's exactly as you describe, removing the LOD for more performance. The cockpit pop-in has been fixed in version 1.0.1 Thanks!

Hi, Just tested this on my end and everything is working as intended. I've cycled through every options on the E/WD, including the T/O config button. Before we go into more troubleshooting steps, have you downloaded the aircraft or are you streaming it? Thanks!

Hi, Thanks for your feedback! The team is currently adjusting the values of our simbrief profile, based on user feedback! I should have more news about that, hopefully soon. Thanks again!

Thanks for the detailed explanation. It definitely sounds like something isn't playing nicely here. My suggestion would be to completely uninstall the aircraft, delete the WASM folder, and then reinstall the aircraft from scratch. I'm wondering if the installation may have somehow become corrupted, especially given the additional load the MSFS servers were experiencing that day. Hopefully a fresh installation will resolve the issue!

No confirmation yet, but stay tuned to our usual social channels for more info! Thanks for your patience!

Hi, This has been logged by the team and fixed in v1.0.1 Thanks!

Hi Dave, Thanks for the detailed report. I'll check with the team and report back. Thanks for your patience.

Hi, That’s probably a question best directed to the Synaptic Discord, as they are the developers of the aircraft. This is the first report I’ve seen of this particular behaviour. I’ll make a note of it on my end, but it sounds like they’re already aware of the issue and hopefully have a fix planned. Thanks!

Hi everyone, Team is working on updating the LVAR's. Hoping it makes it into one of the upcoming patches/updates. Thanks for your patience!

Thanks. I've tested at 3 airports, no issues at any of them.

Hi, I have noticed a trend with the simulator following some sim updates where it can occasionally reset keybinds. If you could go through your keybinds and make sure nothing is assigned to the autopilot or flight controls, just for troubleshooting purposes, that would be greatly appreciated. Thanks so much!