Max

Hello, Please let me know exactly which datarefs you require and I can look into this for you. Cheers.

@Bavionic, I understand your frustration - but this is not quite true. We have used the tools and methods provided by Asobo to exclude any trees from appearing on the airport, if the game engine is not respecting such, there isn't much we can further do until Asobo fix the bug. Again, for both the ILS and Tree matters, we're doing all we can when we can to come to finding a solution since we don't disregard such issues as customers are still discussing the matter actively as being an issue. I would hope (and yes, as you've mentioned we run on hope here too when there's thus far no possible input from us to resolve the matter) that the next update compiled on the latest patch of the simulator will resolve these matters. Cheers.

Could you guys try to remove everything else from your Community folder except Heathrow? Otherwise I suggest you wait for the next update to see if we can resolve this issue since the configuration for the runway and ILS here can't be further changed or improved or else we are unable to make the approach correctly. @xChris93 - so I assume this was no resolution for you? Cheers.

@Bavionic, Sorry for the frustration caused, and I understand that it's quite a pain to deal with all these issues when all you want to do it fly. Unfortunately, the trees issue still isn't resolved by Microsoft in the latest update. As for the ILS issue, you'll have seen in previous threads that it's causes by either the aircraft the user is flying or the content.xml, that's why I echo that you should upgrade your FlyByWire A320 version to the latest stable non-development version. We're here to help, let me know if you have further questions. Cheers.

Please contact direct support. https://inibuilds.com/contact Cheers.

Hi @C7Stingray, Is this perhaps a work computer you're using, or not the main administrator account? You may need to check the permissions on the folder "C:\Program Data\JJ Manatee\" Cheers.

@abdulaziz 👀

Your FlyByWire A320 might need an update to the latest stable version. Cheers.

We expect this issue to be resolved for the next update that's coming soon, hang in there. Cheers.

Hello @Regis, The next update will feature decreased system resource usage, mainly on VRAM. Hopefully this will fix any freezing you encounter. Cheers.

I would surely go by @AndyM's suggestion since random third-party conflicts are to blame for issues like this. I'll assure you no default textures are used on our custom objects though 😅 Do let us know the outcome if we need to troubleshoot further @LondonLCY. Cheers.

Please completely delete your aircraft folder and then attempt to re-download through iniManager. After activation, restart the simulator and load in again - let me know if the issue persists and provide me with a new log if so. Cheers.

@Slightlyreliable70, As @AndyM has mentioned, this is a potential solution. Other solutions have also been linked to aircraft themselves such as the FlyByWire where a simple update or downgrade solved the issue. The issue is isolated to a specific few customers and everything is set up for this runway as it should be during development. Cheers.

Hello, Please load into the sim with the aircraft, confirm these issues persist, close your sim and send me through your log.txt file. Cheers.

As this matter is resolved, I'll be locking this topic. Cheers.

It will refresh itself by regenerating and re-layering the scenery order within it, prioritizing Community folder content over default. Cheers.

Hi, As previously mentioned, the painter is still not available to make this change. Cheers.

I've merged your other topic in with this one. Better to have your own topic for individual issues, although apologies I missed it in the other one. @Captnchris will help you out with this as soon as he can. Cheers.

Hi Andy, Yes all gates have been coded with at least one airline. We don't intend to debug or find out why our BGLs are not openable as everything is compiled by the simulator as it should be. Cheers.

Hello, There are no plans for this at the moment. Cheers.

Hello @CraigStewart, Not sure why. But there is a bug on one of the taxiways with AI so maybe in the next update this crash will be resolved for you. Cheers.

Glad this is resolved. I'll be locking the topic now. Cheers.

@SparkySven, Sorry to hear you're having issues. They do seem rather extreme from anything that's been reported thus far. Yes, the scenery was thoroughly tested on the betas and the latest version is even compiled with SU8, so there should be no issues in-regards to that. I run Heathrow just fine on a gaming laptop without a hitch (i7, 16 GB RAM and 2070) (although, I have no other third-party scenery add-ons installed), could I perhaps have your system specifications, add-ons list and settings to see if I can make any recommendations for running Heathrow more smoothly. Same from you if possible @maca11. Cheers.

Hello, We will look into this. Cheers.

Please check your direct messages from me. Cheers.