Support

After testing, testing and more testing I have found what was causing the double texture issues at Heathrow. It was the program from LVFR static aircraft for what ever reason causes this. So if you are going to fly or takeoff from Heathrow just remove this program from your community folder and put it back after your flight is over. Your welcome Edward

Hi all, with the upcoming patch for EGLL I trust the scenery will be good and consider purchasing. I see a nice sale at the Marketplace right now, but I cannot see which version is on Marketplace? Is it 1.22?

great job on EGLL guys. i have a problem with textures (runway numbers / runway entrances jetways) etc appearing doubled, i own the premium deluxe version of the sim, and i assumed i'd have to uninstalled EGLL (hand crafted) from content manager, but for some reason unbeknown to me, that is not present in content manager( all other handcrafted appear), not sure if this is a isolated issue for me, or if a known issue / fix? also get alot of CTD upon trying to spawn at airport will attach files.

Hi. Is it possible please that we can edit the parking codes / gate radius ourselves to suit AI traffic? Also - 27L is broken and non-functional for AI departures. Thanks Andy AIG

Hi there GTX3080, 10700k 32gb ram, m,2 drives. I am still getting large stutters and freezing when the airport is loading in. I am guessing it's due to the sheet amount of objects and details and not an option to reduce them. Are you guys aware of this?

Should we manually remove/uninstall the Asobo handcrafted version of Heathrow when using this mod? Or, is this designed to be used even if that is loaded with the Premium Edition?

Just downloaded the updated version of EGLL from SimMarket and get a CTD every time I try to spawn at the airport—gates or runways. Have emptied the Community folder except for this scenery AND have tried in both normal and safe modes. Also, deleted and rebuilt the rolling cache. Worked fine prior to the update. Ideas? One other thing I did notice — in normal mode (vs. safe) the view of the airport when you zoom in on the World Map is obstructed. You can’t see most of the terminals or gates. In safe mode it is fine in the World Map. Again, EGLL is the ONLY item in the community directory.

Hello, thanks for releasing this amazing scenery, but i have a problem the ILS in RWY 09R and 09L is not working, but in 27R and 27L is working perfectly, is there any solves or advices?

Hey, I've noticed both Flightbeam's NZAA and your EGLL scenery are using the 'same' package name/module for VDGS, however I have noticed that despite that fact, having just one of them installed [to my community folder] does not work across both sceneries. EG. using the module supplied via Contrail for Flightbeam's NZAA does not work with the VDGS at EGLL - the display is just fully lit up and does not respond to the aircraft) and the opposite setup at NZAA I see the VDGS does not appear at all. I have worked around this by renaming the packages for the relevant developers, so not a major issue. Going forward, I did wonder if there are any plans to make the…

Hi there, Please can the jetbridge placements be reviewed ASAP. Picture below 515 blocking stand guidance. There is also other placements of jetbridges in the scenery looking a little suspect.

Hello, I am currently testing Heathrow now with update 8. I am not getting any more freezes. very smooth and crazy FPS. Thanks ASOBO for fixing the limitations.... Please try it. And it raining heavy here at Heathrow and at night. My PC: 8700K @4.9Ghz, 32GB, RTX2080Super

Hey guys, Just wanted to draw some attention to an issue I noticed with Hilton Garden Inn. It's looking a bit unnatural compared to other buildings when at a particular distance but when I get much closer it looks fine. I understand some techniques need to be used for some buildings to help with performance and what not but I'm not sure if having the effect be as obvious from this distance is quite right? Perhaps this is something which could be adjusted in a future update? EDIT: Attached a third screenshot to show that even at a much further distance it still sticks out a bit.

Hiya, Just parked on stand 515 Terminal 5A and requested the jetway, the jetway from stand 516 moves instead. Not sure why it would do that but thought i'd report the issue for you. Also, VDSG is not working for me on any stand.

Is there anyway you can add library excludes to the Concorde area in a future update? I have LVFR static aircraft and noticed dual Concorde's. Thanks. https://ibb.co/gzmqGfG

After downloading (very slow, I got a 250 with 20MB/s), it starts installing and nothing happened anymore. It is like freezing. Update does not work, complete reinstall does not work, always hanging at install. Only a CGL-Folder is created with inside a 031 Folder and inside a sai313.cgl file. But after 30 Minutes no progess. Very annoying as v1.1 was no problem. Restart downloaded it completely new and same problem. Only change to Crosscheck and Verify but after clicking same problem. Started programm as an admin.

Hello, i installed v1.2 of EGLL and it is okay, but the olny thing that is not good is the VDGS, i installed everythimg correctly, but it is not orking, any suggestions?

Hi all, Hope you are all having a good week and looking forward to the weekend! Just wanted start by first off saying, really enjoy the scenery, the work gone into is fantastic, so great job. However if you could look further into performance tweaks, as FPS really does drop here. (Ryzen 3900XT, 3080, 32gbs RAM) However, my biggest problem currently is that I'm missing textures after the most recent update. Specifically on some warehouses located outside of the airport and on the bottom area of the tower. Has anyone else experienced this? I have the premium deluxe EGLL uninstalled, I deleted my rolling cache, tried numerous re-installs and restarts, but alas no fix…

Hi i bought this product and removed it from the com folder as I was having problems now when I try to reinstall it it say its downloading it but it goes all the way up too 100% and then a red screen appears for several seconds but I was too slow to notice what in said?

Hello! No idea what is causing this, plus CTD

Hi guys. I’m using PF3 as my ATC, however when I go to request taxi from ground at your EGLL PF3 crashes. Do you know why this might be? I’ve sent PF3’s debug log over to them and they can’t see anything obvious so suggested I speak to you. I’m on your latest update and SU8. Thanks in advance.

is there any chance you can update the ai path to make them go to the start of runway 09L at A13 as the ai is trying to join the runway at a12 and blocking the taxi way thanks

hi still the same after new update white buildings until you get close to them and then they pop in to normal, not just me who has the problem seen it in loads of youtube videos,

Hi, I bought EGLL and I am quite happy with it, it is a quality product except for the interior of the airport, will there be an update which add more details to the interior ? The performance are moderate but since it is a large airport, I think you did the best you could, it is flyable. However, there is something that I noticed, AIG Traffic Controller doesn't inject traffic at your airport, and this is the only one where I have this problem. Maybe you didn't add parking codes ? Thanks !

Tried it again, download bar did not move at all overnight 7hrs later and still no movement. Rebooted pc and started again, now it went to 1% and has been stuck there for the last 3 hrs. I don't think this downloader/installer is working. Not getting any replies either.

Hello Iniscene Team, I`ve got a quiestion about the new released EGLL. I`ve got some weird stutters during the preflight, taxi, take-off/landing, departure/arrival. Is there any solution to fix this? Do I need to remove the Asobo EGLL? Greetings, Dani