Support

The PHNL is unfortunately unusable. As soon as I look in the direction of the Aloha Hotel, I lose a third of the FPS. Since I bought this scenery I have not been able to fly there once. I have over 40 FPS with all the other demanding sceneries I have purchased. If there is no solution to this problem in the near future I will ask for a refund. This area seems to cause the FPS drop

Just wanted to say what an amazing job you guys did with PHNL. I’ve worked here on the ramp since 2005 and the detail is simply amazing. I think I even saw my car at the employee parking lot 😄. Now if you could only make the outside of our office look real too 🤔 😄🤙🏼

Will there be a xbox version at some point?

I have noticed that that terminal apron lights remain dark until you get a certain distance from them. Like when you land at night, they are dark until you taxi close enough to them. Once on they seem to remain on even if you move away from them again. Is this just me or can you reproduce? It doesn't happen at any of your other airports that I have. Just makes for a very dark airport when you land at night.

Hello, I purchased HNL which looks fantastic. However it is completely unusable for me. I am averaging 18 FPS on Low settings and 15 on ultra. I normally run MSFS with Ultra graphics and average 35 to 50 FPS everywhere even with good scenery in the PMDG 737 / Fenix. Any ideas or suggestions? Thank you!

Is there anyway to remove the static 787s at the pax terminal, aswell as on the cargo ramp? Would be nice to let the ai-traffic use these instead. Cheers!

I'm seeing this weird floating mesh or texture at PHNL that is only visible from certain angles. But it's also visible after takeoff from high above. I've attached a screenshot. I've checked and I have no other Hawaii scenery loaded either Officially from MSFS or in the Community Folder. Note: if I look slightly left or right, the texture disappears. It seems to be floating slightly above the roofs of the hangars and it's very large covering virtually the entire PHNL and harbor area.

Interested to purchase the Honolulu addon but I just need to know if the Mokulele ramp is implemented with correct parking spots like in real life on the north east apron so that my Mokulele AI from AIG will park there. Since I mainly fly Mokulele Caravans in MSFS it would be nice to know that all the AI fleet will also park there 😀

Hi, Can this be sorted out? Is there something I can do? Same applies to KLAX. Thanks

Runway 08L should have a MALSR lighting system. There are no approach lights at all in your scenery. See charts and supplement on Skyvector. I did not check any of the other runways. https://skyvector.com/airport/HNL/Daniel-K-Inouye-International-Airport

AI Parking Radius for Gates A13-A19 is still too small, and no AI planes can use them. Those are the gates in T1 that are used by Hawaiian for Inter-Island aircraft. It would be nice if the radio can be made larger so it would look much better. Right now, Gates A1-A12 are filled with AI aircraft, with a large gap between A13-A19, B1-4 and all of C gates are fine.

Honolulu was released a while ago, but it hasn't appeared in the in-game marketplace yet. When can we expect it there?

The Hold-Short Runway Designation on the pavement at the Intersection of Taxiway D and Runway 22R-4L is incorrectly marked as 22L-4R. The sign to the left of the intersection is lableled correctly.

Unfortunately, the lighting of the center line is missing on taxiways and runways. Furthermore, the landing lights are not visible on almost all runways. Except for the terminals, everything is very, very dark, the lighting in the parking positions is very scarce. None of the buildings on the site can be seen at night because they are not illuminated. This is certainly not the case in reality. (The comparison with KLAX can be seen in the last picture.)

Hello, After installation, where will I find the included GSX profile? Where does the GSX profile get placed? Thank you!

Have owned LAX and Venice beach for almost a year now and never had any issues. Solid frames with no issues/stutters with all settings on. Decided to purchase PHNL and it looks simply amazing. Fired it up and took it for a spin and was pretty disappointed very quickly. Stutters and almost seemed like it backed up while flying over the terminal building. I decreased the enhancements via the inimanager and it helped a minor bit but it was still very jerky even when I turned them all off. My PC specs are I7-9700k, RTX4080, 32gb ram on a ultrawide 3440/1440 LG monitor with 120hz refresh. Previously I had the same specs except an RTX2070 Super which was up…

Absolutely stunning scenery! Looks fantastic on my system, and runs smoothly on my admittedly monster system (13900K, 4090). Just one suggestion if you do any updates: Every time I've flown into PHNL, there are a bunch of C-17s in the military area of the airport, along with the C-130s and KC-135s you've nicely placed there. It'd be nice to have those represented as they're definitely fixtures there. Some pics from a recent trip...

and all the palm trees are bright pink- Is there something Im missing or are these supposed to be that way?

Greetings, I am *hoping* that the team was notified by now, but in consultations with the AI experts at AIG (and others), it was noted that the gate parking radius parameters (across the airport) are insufficient for some classes of aircraft - particularly heavy jets, with users consistently having issues with aircraft disappearing and reappearing while at the gate. AIG has said that inibuilds has not made the gate radiuses wide enough to support their traffic at this and other airports. There is also a known Asobo constraint with ground vehicle parking positions that also causes disappearances, but it seems like this can be partially mitigated (not fully, but a…

Hello, I've been stuck on this screen for the last 4 hours... Is there any reason why I can't download the scenery? Thanks for the help.