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Jamir

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Everything posted by Jamir

  1. Hello, If I recall correctly in the MSFS Graphics settings, I believe you have to turn the character quantity/quality to Off and they should go away. I've never had people in my cabin and have always set the character model option in the sim as low as can possibly go. Let me know if this helps. Thank you.
  2. I'll pass this along to our team, thank you :)
  3. Thank you for the kind words. I will pass it along to our team :)
  4. I'll pass this along to the team, thank you.
  5. Jamir replied to Embalmz's topic in Other
    Known issue to the team, thank you.
  6. Known issue which received a hotfix last night v1.0.1 on the MP, please check you are on this update now and report any feedback into this thread: https://forum.inibuilds.com/topic/37286-fps-performance-concerns/ Thank you.
  7. I'll pass this along to our teams, thank you for taking the time to detail this for us :)
  8. I can't attest to how they ingest, log, and interact however I have logged it on our end so if they don't get to it in there, it should still work it's way around to them, sorry for the inconvenience at this time and thank you for your patience.
  9. Hi, It sounds like you've done the initial part correctly. Is the aircraft streamed or installed? Are the INB and OBD knobs turned to a position other than off? These knobs are located on the glareshield on the left side above the Pilot DU1
  10. Hello, I do not own the Thrustmaster TCA so I won't be able to diagnose this here, however if you are on discord, Synaptic do have a support section where their devs are also logging items as well as providing support; one of them should be able to assist . In the meantime, I will pass this along to our team and see what I can find. Thank you.
  11. Hello, Thank you all for the feedback and breakdowns, the team is still working on seeing what can be done to further improve performance.
  12. Jamir replied to Hornetville's topic in Other
    Hello, If you haven't done so already, try reinstalling the application. I'll see if anyone else is having this issue. Thank you
  13. Jamir replied to ChrisK's topic in Other
    Hello, As explained above; When the Rudder Pedals Disc. button on the tiller is not engage and NWS is active. The aircraft limits the angle of the nose gear to +/- 9°; when the tiller disconnect option is pressed it, this allows the nose wheel gear to reach it's full range of 80 something degrees. Thank you :)
  14. Hello, Are you using Navigraph or default Sim Data? Streaming the aircraft or installed? Is LSZH Default or MKStudios?
  15. Are you having this issue on 2020 or 2024?
  16. Hello, This issue is known to our team. Thank you.
  17. Hi, I know this has been logged as fixed before for varying reasons, I've relogged it but I'll need a description or a quick little video of what's being done on your end so the team can see it. Thank you.
  18. Hello, Synaptic sets the pricing for the aircraft, thank you for the feedback and we'll pass it along.
  19. Hi, Unfortunately at this time we are unable to direct purchases through our store. I've heard of users having this issue before and usually the result is having to contact Microsoft support so that they can either push the purchase through or whatever it is they have to do to resolve this. https://support.xbox.com/en-US/
  20. Hi, Can you upload a video to YT or Google Drive demonstrating what steps you are taking so we can better assist, thank you :)
  21. Got it, some users had reported it as functioning. Still possible its inconsistent then. Our team was aware of the issue prior with SU5. Thank you
  22. Their main lounge chat and A220 Support Thread section in discord are available to chat in. Ill see if I cant find out in the meantime.
  23. Jamir replied to iego80's topic in Other
    Hi, This might be a question better suited for Synaptic directly on their discord where they can better answer this, I'll ask on our side in the meantime.
  24. Hi, At this point in time, no. However any questions about future feature additions or suggestions should be made on the Synaptic Discord where they can track it: https://discord.gg/WYnuexq75
  25. Hi, Users are reporting that the issue has been fixed in SU6 Beta.

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