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Eddie

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Everything posted by Eddie

  1. Hi Pedro, I understand your frustration, however thousands have no issues. It is better to try to resolve this together rather than dismiss the issue as an issue on our side. Any more details from your side would be appreciated. What kind of controller are you using, what exactly happens? etc etc. Here's a guide as well just incase you might have missed it: Thank you
  2. Hi there, How reproducible has this been for you? Have you tried again, same issue? Thank you
  3. Eddie

    Freezing

    Hello, This is a WASM crash, please read the attached thread: Apologies for the inconvenience. Thank you
  4. Hi, This is a WASM crash; you can read more about it in the following thread: Apologies for the inconvenience regardless. Thank you
  5. Eddie

    Machmeter

    Hi, I've passed your suggestion on to the team. Thank you!
  6. Eddie

    Stairs

    Hi there, Not something that is currently planned but I can pass the suggestion on to the team 🙂 Thank you
  7. Hello, We tried to reproduce this to no success. Audio seems fine on our end. Would you mind recording a video of the issue and posting it here? Google drive or YouTube upload works fine. It'll help us pinpoint the issue a little easier. Thank you!
  8. Hello, Are you still experiencing this issue? Thank you
  9. Hi, The option to add your ID has been removed from the MCDU and will now only be needed on the EFB (in the form of your ID numbers). Thank you
  10. Hi again, We are not able to reproduce this. My personal binds work fine for all the commands you listed. I recommend re-binding or redoing your controller profiles for the A300 as a form of "resetting" them. If that doesn't work, reinstalling the aircraft should fix it. Thank you
  11. Hi, soon hopefully. Can't give an exact date on when this fix will be released, but we are hoping soon! 🙂
  12. Hi there Farid, Unfortunately this is called a "WASM crash". I've linked a comment made by us in the past which explains in more detail what is going on. We sincerely apologize for the inconvenience regardless!
  13. Hi there, I've attempted to reproduce the issue with different parameters/locations etc to no success. Can you please try reinstalling the aircraft entirely? Thank you
  14. Eddie

    Joystick hat views

    Hi there, I've passed your feedback on to the team 😊 Thank you!
  15. Hello, I've passed your feedback on to the team 🙂 Thank you
  16. Hello, Please check your in-game FPS counter (Accessed via demoed menu). Post a screenshot of it as it will give clues to your performance. You can also try using the iniManager to disable some of the airport features, that should save performance. All in all, it does sound like your computer is having trouble keeping up with the demanding environment, turning down settings (TLOD, LOD, iniManager features etc) is probably your best bet. Thank you
  17. Hello, This is a suggestion best suited for the MSFS Forums as MS has the say on what should be included/excluded etc on default aircraft. Thank you
  18. Hello @Adam Alhayek Try clearing your scenery indexes. To do that locate your folder by following the path below. (MS Store) \AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes (Steam) \AppData\Roaming\Microsoft Flight Simulator\SceneryIndexes Then delete the contents inside but leave the folder intact. (The indexes will rebuild on next load of FS) This should solve the issue.
  19. Hi there, I can pass the suggestion on to the team. Full GSX integration is currently not planned. Thank you
  20. Hi there, We've logged this and should be resolved in a future updated. Thank you!
  21. @Jackhoppkkins Hi, no current plans on implementing that functionality unfortunately. May change in the future but for now that's how it is. Thank you
  22. That could be the issue as well indeed.
  23. Hello, Please try resetting your Simbrief ID in the EFB and make sure to use ID only (numbers). Reload the aircraft and try again. Thank you
  24. Hello, For future reference, if you click your username in the top right and scroll all the way down, there's an "Alternate Downloader" option. Turning it on will 9 out of 10 times resolve any download issues. Apologies for the inconvenience regardless! Thank you
  25. Hello, Apologies for the delayed reply! That does indeed not look right, shared with the team. Thank you for the report!
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