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Eddie

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Everything posted by Eddie

  1. Hi, As mentioned, this is mostly out of our control. The update is not a simple "patch fix" that can be pushed through the content manager. It needs to be pushed as a sim update and that is something I assume Microsoft is reluctant on doing when it comes to smaller patches (note this is just my assumption). Regardless, we are at the mercy of Microsoft and when they would like to distribute the fix is entirely up to them; that way we cannot provide any dates or schedules, and I doubt they would be able to either. I am hoping it is sooner than later though! Thank you for your understanding!
  2. Hi, Glad to hear. Enjoy flying! Thank you
  3. Eddie

    A350

    We have no information on a release date at the moment but I can say that it will not be available day one of MSFS2024.
  4. Hi Maverick! Apologies for the late reply. Must've missed this post. Anyway! Try to check the maintenance options, to see if it might be a wear and tear issue. If not, try to run A300 without any addons to rule out any potential conflict. Additionally, you can try to clear the work folder: Steam: %APPDATA%\Microsoft Flight Simulator\Packages\inibuilds-aircraft-a300-600 MS Store: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\inibuilds-aircraft-a300-600 The simulator will recompile those files (same as first time launch) next time you load the a320neo. Thank you
  5. Hi! No worries at all. From what I know, any potential conflicts were resolved with 1.1.2 of the 787-9 so it may be worth to double check if you are indeed on that version, just incase. Other than that, I'm not really sure what the culprit could be. You can try clearing the contents of the "work" folder for the A320. You can do that by locating the folders here: A320neo Steam: %APPDATA%\Microsoft Flight Simulator\Packages\microsoft-aircraft-a320neo MS Store: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\microsoft-aircraft-a320neo The simulator will recompile those files (same as first time launch) next time you load the a320neo. Thank you and I hope this resolves the issue!
  6. Hello, Don't worry, again, this is still all work-in-progress. The product is still in production so many things may/have changed already up until release. For future reference, please use only English for communication on this forum. Thank you!
  7. Hello, This is a known issue that dates back quite a while. We will of course resolve it once we find the cause, but I am keen on saying this is a simulator issue in regards to default aircraft.
  8. Eddie

    A350

    Hi Jason, I completely understand your frustration and I also understand that the assumption was for MSFS2020. However, we looked deeper into it and support two different versions of different spec on two different platforms is not feasible; we opted for the platform that will allow us to pack the product with new features that otherwise would not have been possible on the current platform. Hopefully MSFS2024 in its core releases in good standing. There are some great great aircraft available day one. Regardless, if you do end up deciding on grabbing MSFS2024, we hope you'll give the 350 a chance as well. Your understanding is very much appreciated Thank you
  9. Hi again Sergio, glad to see that it's all sorted now. Thank you for letting me know!
  10. Hello, I've reported the issue to the team seeing as T5 (where the A380s would park) does not have a 80m gate. Would you mind also checking with BeyondATC devs exactly what the program is looking for; i.e a specific gate type + size combo? Thank you
  11. Hi there, Apologies for the late reply. Please go into your settings and "Assistance Options". Make sure to disable things such as "Auto-Rudder" as that could be culprit for the steering issue. Also go into the EFB and enable "RUDDER CONTROLS TILLER". Let me know if those suggestions were of any help. Thank you!
  12. Hi there, You can reach out to RW Profiles regarding this on their discord Thank you
  13. Hi there, Please try re-installing the scenery entirely and try again. Let me know if that makes any difference Thank you!
  14. Hello, This is actually how it is IRL as seen on this photo (albeit we are using slightly different 3D models, however the orientation is the same):
  15. Hi again, apologies for the late reply. Have you tried re-installing the aircraft by any chance? Can't think of other fixes. Perhaps try with an empty community folder to rule out conflicts. Rename the existing folder to _Community, create a new community folder, put the A300 in there and run the sim to see if you're still having the issue. Thank you and apologies for the inconvenience
  16. Hi there, Hopefully with the new optimization coming to Xbox, we'll see WASM crashes a lot less frequently if at all. Nothing I can comment on at the moment but both us and Microsoft have done our best to minimize any WASM crashes (freezing avionics etc). Thank you
  17. Eddie

    Lights !!!

    Hi again, Unfortunately no. This is already resolved; just waiting for MS to publish an update in the future as this is unfortunately not possible through a normal Content manager update, and needs a dedicated update. I have no word on a timeframe but I understand this is very frustrating. Apologies and thank you for your patience
  18. Hi there, Would you mind grabbing us a video of this in action? Would be very much appreciated. Uploading it to Google Drive / YouTube as unlisted works just fine. Alternatively where have you tried loading in so I can try reproducing. Thank you
  19. Hello Peter, I replied to you in your initial thread a few weeks ago and didn't hear back;
  20. Hi, Apologies for the late reply! Glad to see it's all sorted now! 🙂 Thank you
  21. Hi again, Please share screenshots of what you're describing. Helps us better assess what's going on. However, I would suggest re-installing the scenery entirely and deleting the scenery indexes, you can do that by following this guide: Thank you
  22. Hi there, Any light issues that are currently present will be fixed for a future patch, hopefully sooner than later. As for the ATC issue, would you mind sharing a screenshot? Thank you
  23. Hi Adrian, Tune in on Wednesday 6th 1830UTC over at the MSFS Twitch channel (https://www.twitch.tv/msfsofficial). We'll be joining MS as the last developer livestream participants and will be showing off what we've been working on for FS24! 🙂 As for the JFK issue, would you mind letting me know what the issue was or point me towards where you had let us know about this before? Thank you
  24. Eddie

    A350

    The A350 will come to the Xbox yes. Usually marketplace releases take longer so the aircraft will initially release PC only until the marketplace version is cleared good to go by MS. As for a release date, nothing we can share at the moment. The team is hard at work on making it the best it can be 🙂 Thank you
  25. Hello Sacha, Happy to see you be this excited! The ULR will be a free ADDITION, meaning you must own the base package aircraft. More information about all this will come in the future, but that should answer your question. Free for customers of the A350 base package. 🙂 Thank you
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