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I too have this problem. It seems to be that any entry lower than 39000kg is given as INVALID. Simbrief empty weight is 37081kg, basically nullifying the possibility of very light loads or empty positioning legs as I'm trying to do myself. 0 PAX is also an invalid entry.

I notice that there are 2 versions of the SATCOM dome. There is a short height version (Air Canada photo) that you made and a larger height and shorter length and different shape (Qantas photo). Can you add that larger version in a future update. I notice that Qantas, JetBlue, Delta, Breeze, ITA has that larger height, different shape SATCOM dome.

Hi When I select the RWY from the list on the ARRIVALS page for LSZH the runway selection is blank, When the STAR is selected the RWYs and TRANSITIONS are blank. TIA

Thanks for the Info 😉 Chris

Maybe this will help. https://flightsim.to/addon/112657/synaptic-simulations-a220-terrain-server-manual-starter-by-cloudaction

Still unflyable after the 1.01 update with an I9 and 4070. I did a quick test spawning on 33L at FT's KBOS. When sitting still frames are 55-60, however once the takeoff roll begins there is a massive drop to 15-20. It appears any time the aircraft is in motion the drop occurs.

Hello, Synaptic sets the pricing for the aircraft, thank you for the feedback and we'll pass it along.

Hi, Unfortunately at this time we are unable to direct purchases through our store. I've heard of users having this issue before and usually the result is having to contact Microsoft support so that they can either push the purchase through or whatever it is they have to do to resolve this. https://support.xbox.com/en-US/

Did you start MSFS as ADMIN? if yes then there is the problem.

Hi, Can you upload a video to YT or Google Drive demonstrating what steps you are taking so we can better assist, thank you :)

Got it, some users had reported it as functioning. Still possible its inconsistent then. Our team was aware of the issue prior with SU5. Thank you

Their main lounge chat and A220 Support Thread section in discord are available to chat in. Ill see if I cant find out in the meantime.

what metric system are you using ? Are you typing in a full number without the decimal I assume?

Im having an issue where the final loadsheet isnt coming through. only PERLIM is working fine. Ive tried multiple solutions, including fully reinstalling the aircraft, removing WASM, enabling/disabling efb gsx integration, but nothing helped. and also, refresh CG button is not working at all

Hi, I have been trying since yesterday evening to purchase the A220-300 by Synaptic and iniBuilds through the Microsoft Flight Simulator Marketplace, but unfortunately I have been unable to complete the purchase. After selecting my credit card and proceeding to complete the purchase, I receive the message “Please wait”, and the loading indicator keeps spinning indefinitely. The purchase never goes through. I first tried to make the purchase at around 11:00 PM yesterday, and I left it running until approximately 1:00 AM, but it was still stuck on the same screen. It appears that a connection to the Marketplace could not be established. I am using the Microsoft Store version of MSFS, and the account details in both the Microsoft Store and the Xbox app on my PC are identical. Unfortunately, Marketplace issues are not exactly uncommon, which is why I would like to ask whether there is any possibility of purchasing the aircraft directly from iniBuilds instead. I would much prefer this option, as I would at least know that the purchase can be completed successfully. Thank you very much in advance for your assistance. I would greatly appreciate any help or advice you can provide. Kind regards, Manfred

Hey, Any ideas on how to remove the seated passengers on the ULR? Even when all of my A350 variants unticked in the GSX panel, they still show up.

Same here.

Hello, I don't have the fulle range of my throttles and I can't set the idle and idle rev position and the throttles doesn't move into rev max position. I tried to launch MSFS 2024 with the throttles in REV max position and trying to invert axis but it doesn't work. Thank for your help.

Both batteries in auto external power in use DEU2 still says battery discharging DEU's of the FO and MCDU are remaining black. How do I get it to start up too?

Hello Guys I was waiting for the A220 thinking I might buy it, for short flights. After seeing the european Price of 72 € I said to myself No Way. I own the PMDG 737-800 and off course all Fenix Airbusses. Short Flight = A319. Both where much cheaper and the Manufacturers are well known. If it would have been the A380 for 72 or even 80-90 € I would have bought it emediatly, but this Aircraft. Sorry Guys, thats way to much. Remember the Bluebird 757 will be in the eightys and that is an iconic Airplane

The tiller doesn't move - known issue, but it will still steer the aircraft with the Nose Steer button on and the pedal disconnect button pressed in

How do i use a tiller axis for nose wheel steering ? I've assigned a axis to "Nose Wheel SteeringAxis" , set Nose Steer Button to on , and pushed Pedal Disc. But i cant see any movement of the Tiller, or is it only available with engines on ? Regards Chris

I was recently thinking about how many flight simulation communities and virtual aviation groups have grown over the years, and it made me wonder if digital membership cards have a place in this space. A lot of organizations outside aviation have moved from plastic membership cards to digital versions that can be stored on a phone. That seems convenient for member verification, event check-ins, and renewals, especially for communities that organize regular meetups or online events. I'm curious whether anyone here has experience with something similar in a flight simulation club, virtual airline, or aviation association. Do you think a digital membership card would actually be useful for: Community events or fly-ins? Member-only training sessions? Discounts or partner benefits? Faster check-in at real-world aviation gatherings? Or do existing systems like Discord roles, forum accounts, and email confirmations already handle everything well enough? I'd be interested to hear how other communities manage memberships and whether a digital card would add any real value.

2024, I've also sent a message on the discord but nobody has replied despite all other messages getting a response?

I believe I may have found a bug in version 1.0.2. While following the official tutorial step by step, I reached the FUEL page in the FMS. When I try to enter the Zero Fuel Weight (ZFW), the FMS always returns "INVALID ENTRY". Load via EFB. I have repeated the procedure several times and followed the tutorial exactly, but the result is always the same. My setup: Microsoft Flight Simulator 2020 A220 v1.0.2 No third-party modifications affecting the aircraft. Is this a known issue, or am I missing a required step before entering the ZFW? I've attached a screenshot showing the error. Thank you.