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Sorry, for some reason my text isn't being accepted here like it is for other users—how strange! Today, I loaded up MSFS 2024 with the iniBuilds A380 at KJFK, Gate A6, at night. Everything went fine during the aircraft setup; I even used the Multi-Jetway tool, and the jetway worked perfectly. Later, before requesting pushback via GSX, I called the Multi-Jetway tool again to have the jetway retract. Suddenly, the sim froze, and I had to close it using Task Manager. I restarted my PC and tried the same flight plan again, but when I called the Multi-Jetway tool and selected the jetway, the sim froze once more. What should I do now?Sorry, for some reason my text isn't being accepted here like it is for other users—how strange! Today, I loaded up MSFS 2024 with the iniBuilds A380 at KJFK, Gate A6, at night. Everything went fine during the aircraft setup; I even used the Multi-Jetway tool, and the jetway worked perfectly. Later, before requesting pushback via GSX, I called the Multi-Jetway tool again to have the jetway retract. Suddenly, the sim froze, and I had to close it using Task Manager. I restarted my PC and tried the same flight plan again, but when I called the Multi-Jetway tool and selected the jetway, the sim froze once more. What should I do now?

iniKyle's statement is at least clear about what he can't share, and that's fair — but nathanlewis has a point that 'internal discussions' reads as vague when the earlier submission update is already known. If the submission is genuinely with Microsoft/Asobo's review process, saying so plainly is enough; PS5 players can set expectations themselves. I'd rather see a short, honest 'no timeline' than repeated requests for patience that come across as dismissive. Either way, the aircraft's status is what it is until the platform side moves.

iniKyle's statement is at least clear about what he can't share, and that's fair — but nathanlewis has a point that 'internal discussions' reads as vague when the earlier submission update is already known. If the submission is genuinely with Microsoft/Asobo's review process, saying so plainly is enough; PS5 players can set expectations themselves. I'd rather see a short, honest 'no timeline' than repeated requests for patience that come across as dismissive. Either way, the aircraft's status is what it is until the platform side moves.

iniKyle's statement is at least clear about what he can't share, and that's fair — but nathanlewis has a point that 'internal discussions' reads as vague when the earlier submission update is already known. If the submission is genuinely with Microsoft/Asobo's review process, saying so plainly is enough; PS5 players can set expectations themselves. I'd rather see a short, honest 'no timeline' than repeated requests for patience that come across as dismissive. Either way, the aircraft's status is what it is until the platform side moves.

let’s hope for this month at least. btw gta 6 will save me so yeah

Let's hope it's not next summer then

Francesco's report lines up with something I've wondered about too — the timing of the dual-jetway rollout versus when the jetways went quiet. Kyle's answer at least confirms it's a known cause rather than a corrupted install. On Xbox the Marketplace approval step is the part nobody can speed up. It's good to see feedback get passed straight to the dev team, since that's often the missing link on console. Curious whether the tool will be a small download or fold into existing airport packages once it clears.

Thanks for the detailed reply, I shall have a look at the manager again. Jonathan

Please add cockpit window visual icing effects to the a350 v2. icing on other parts of the fuse wings and engines would be nice too.

Please add cockpit window visual icing effects to the a380. icing on other parts of the fuse wings and engines would be nice too.

The -.- on a downloaded iniManager livery suggests the placard is pulling a default value rather than anything set per-livery, so it's probably not something the EFB exposes yet. If it turns out to be editable, I'd expect it either in the aircraft tablet options or baked into the livery itself rather than a standalone setting. Worth checking the iniManager livery page for a config option in the meantime. Hopefully iniKyle's inquiry to the team comes back with a definite answer on whether it's even supported.

The -.- on a downloaded iniManager livery suggests the placard is pulling a default value rather than anything set per-livery, so it's probably not something the EFB exposes yet. If it turns out to be editable, I'd expect it either in the aircraft tablet options or baked into the livery itself rather than a standalone setting. Worth checking the iniManager livery page for a config option in the meantime. Hopefully iniKyle's inquiry to the team comes back with a definite answer on whether it's even supported.

Thank you Francesco! I've been making a conscious effort to bridge the gap between community feedback and the development team, ensuring that user requests, concerns, and reported issues are being heard and passed along directly. Thanks again for the kind words! It genuinely means a lot! 🙂

Hi, Can you please attach a screenshot of the issue? Thanks 🙂

This would best be requested in the Synaptic discord, so they can review it first hand. Thanks!

I will forward to the team for further clarification. Appreciate your patience 🙂

Thanks for your patience Doug, I was out of the office last week for a charity event. Could you please try the following troubleshooting steps: Make sure the simulator is completely closed. Locate your Community Folder. Rename your Community Folder to Community1. Relaunch the simulator. This should create a new Community folder. Once you reach the main menu, close the simulator. Move the A350 from Community1 into the newly created Community folder. Launch the simulator again. Let me know if that helps, thanks!

Thanks a lot Kyle! Always appreciate your support! And I love ur products: on Xbox almost everything by inibuidls is performing well and you’ve done a great job on msfs24 in terms of performance for Xbox. It’s so good to contact you guys in case of problems or doubts, because you are sure to get a response! Keep it going! ☺️☺️ Francesco

Thanks for your report. Are you using default or Navigraph AIRAC?

Thanks to you both for your replies. It is one of the liveries I downloaded from the iniManager. Under SelCal within the cockpit it is showing -.- . I did manage to find the aircraft’s correct SelCal code which is why I wondered if it could be added or edited. I wasn’t aware if it’s an option that could be added via the EFB. It would be good if it could. Thanks, Jonathan

Appreciate your feedback. Will log for the team to review. Thanks 🙂

Hi, Thanks for reaching out! The short answer is yes. This is most likely related to the dual-jetway system we've introduced. We're currently awaiting approval for the tool to be published on the Marketplace. We appreciate your patience and understanding! 🙂

Thanks for your report. I will forward this to the team for further investigation. Appreciate your patience 🙂

Thanks for your report. I will log this with the team for further review. Appreciate your patience 🙂

I have this issue, is there any update?