Cannot import Southwest .ptp liveries into P3Dv5.2 via PMDG Ops Center v2 from exterior .ptp file

[fltsimguy]

I am unable to import  .ptp liveries for the NGXu.  After running the pop-up error message says "ptp installation is complete. 0 liveries installed. 1 liveries failed to install". I am trying to import from an exterior .ptp file from INI Builds.  Any solutions?

 

John

[PrinceHubert]

Hi there,

Ensure you run the PMDG Ops Center as an admin and try installing one of our liveries after doing so.

Kind regards,
Isaac

[fltsimguy]

Nope, ran as admin and still gives me the same error message....any advice on where to go from here?

 

John

[Max]

Press Windows Key + R and paste in this entry: 

%appdata%\PMDG\PMDG Operations Center\

And please attach the application_log.txt file so I can further investigate. Make sure you've produced the issue on the last run of the application before sending this log file through.

Cheers.

[fltsimguy]

Ok, tried to copy/paste your link and it still did not work.  I have attached two files....came up with this error message...."1 file was larger than the maximum file size of 7.81MB, and was skipped..."  trying to get some PMDG 737NGXu liveries on my plane....please advise

 

John

[Max]

Hi @fltsimguy,

Nothing seems to have been attached, please try again.

Cheers.

[fltsimguy]

Max.

 

OK here is the latest attached log file for you to check into..

 

Thanks for helping out

 

JOhn

application_log.txt

[Max]

@fltsimguy,

Delete this application log, reproduce the error within Operations Manager and send the fresh log, please. This one has quite a bit to decipher.

Cheers.

[fltsimguy]

Max,

 

OK here is the new log.txt as you requested,

 

John

application_log.txt

[Max]

@fltsimguy,

Try running Operations Center as administrator...

2021/11/10 20:48:14 [PMDG 2] I was unable to handle C:\Users\John\Downloads\N7857B SSW (V1.2).ptp: Access to the path 'C:\Program Files\Lockheed Martin\Prepar3D v5\\SimObjects\Airplanes\PMDG 737-700NGXu SSW\aircraft.cfg_w3oulk4x.yce' is denied.

Cheers.

[fltsimguy]

Max,

 

Here's another log file after running the PMDG Ops center as administrator.  These liveries just don't work.  Can you please send me a clean Southwest Airlines liveries with no bugs that will upload and work with the PMDG NGXu 737-70 and -800?

 

Thank you

application_log.txt