fltsimguy Posted September 14, 2021 Share Posted September 14, 2021 I am unable to import .ptp liveries for the NGXu. After running the pop-up error message says "ptp installation is complete. 0 liveries installed. 1 liveries failed to install". I am trying to import from an exterior .ptp file from INI Builds. Any solutions? John Link to comment Share on other sites More sharing options...
Administrators PrinceHubert Posted September 15, 2021 Administrators Share Posted September 15, 2021 Hi there, Ensure you run the PMDG Ops Center as an admin and try installing one of our liveries after doing so. Kind regards, Isaac Link to comment Share on other sites More sharing options...
fltsimguy Posted October 26, 2021 Author Share Posted October 26, 2021 Nope, ran as admin and still gives me the same error message....any advice on where to go from here? John Link to comment Share on other sites More sharing options...
Administrators Max Posted October 26, 2021 Administrators Share Posted October 26, 2021 Press Windows Key + R and paste in this entry: %appdata%\PMDG\PMDG Operations Center\ And please attach the application_log.txt file so I can further investigate. Make sure you've produced the issue on the last run of the application before sending this log file through. Cheers. Max iniBuilds | Management - Art Directorinibuilds.com Link to comment Share on other sites More sharing options...
fltsimguy Posted October 31, 2021 Author Share Posted October 31, 2021 Ok, tried to copy/paste your link and it still did not work. I have attached two files....came up with this error message...."1 file was larger than the maximum file size of 7.81MB, and was skipped..." trying to get some PMDG 737NGXu liveries on my plane....please advise John Link to comment Share on other sites More sharing options...
Administrators Max Posted November 1, 2021 Administrators Share Posted November 1, 2021 Hi @fltsimguy, Nothing seems to have been attached, please try again. Cheers. Max iniBuilds | Management - Art Directorinibuilds.com Link to comment Share on other sites More sharing options...
fltsimguy Posted November 10, 2021 Author Share Posted November 10, 2021 Max. OK here is the latest attached log file for you to check into.. Thanks for helping out JOhn application_log.txt Link to comment Share on other sites More sharing options...
Administrators Max Posted November 10, 2021 Administrators Share Posted November 10, 2021 @fltsimguy, Delete this application log, reproduce the error within Operations Manager and send the fresh log, please. This one has quite a bit to decipher. Cheers. Max iniBuilds | Management - Art Directorinibuilds.com Link to comment Share on other sites More sharing options...
fltsimguy Posted November 11, 2021 Author Share Posted November 11, 2021 Max, OK here is the new log.txt as you requested, John application_log.txt Link to comment Share on other sites More sharing options...
Administrators Max Posted November 11, 2021 Administrators Share Posted November 11, 2021 @fltsimguy, Try running Operations Center as administrator... 2021/11/10 20:48:14 [PMDG 2] I was unable to handle C:\Users\John\Downloads\N7857B SSW (V1.2).ptp: Access to the path 'C:\Program Files\Lockheed Martin\Prepar3D v5\\SimObjects\Airplanes\PMDG 737-700NGXu SSW\aircraft.cfg_w3oulk4x.yce' is denied. Cheers. Max iniBuilds | Management - Art Directorinibuilds.com Link to comment Share on other sites More sharing options...
fltsimguy Posted November 13, 2021 Author Share Posted November 13, 2021 Max, Here's another log file after running the PMDG Ops center as administrator. These liveries just don't work. Can you please send me a clean Southwest Airlines liveries with no bugs that will upload and work with the PMDG NGXu 737-70 and -800? Thank you application_log.txt Link to comment Share on other sites More sharing options...
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