displays frozen, buttons not working

[boncuk]

I still logged in on Navigraph because I think you still need it for the up to date airac and OANS (which is working for me).

Try to log out and log in with a new code again?

It's the terminal charts that are not working tho, they are already aware of that!

[Meandgolly]

 Hello...A350 MSFS 2020….  All my controls stop working while taxiing (mouse, joystick, brakes etc.)..the plane continues rolling until it drives into the car park.. I've tried three times with the same result..

[rhpa23]

4 hours ago, Totof said:

Guys,
It looks like it is Navigraph related bug. reset your Navigraph profile and select the sim navdata instead of Navigraph inside the EFB (option/3rd party)

It makes sense. Tried a flight now without Navigraph data and no freezes.

[Groschi]

Just happened to me 1 hour into my transatlantic flight.

A350-900 Delta Livery

I think pushing the VIDEO button did it.

MSFS 2024

[Oliver89]

6 minutes ago, Groschi said:

Just happened to me 1 hour into my transatlantic flight.

A350-900 Delta Livery

I think pushing the VIDEO button did it.

MSFS 2024

I quess they need to slap a inop sticker und that video button asap 😄 

Im going to try later today... i really hope it works. 

[flykorni]

Can confirm that pushing the "Video" button caused the issue on my first testflight today

Edited 21 hours ago by flykorni

[Janko]

Just happen to me again, but I found solution for me - just go to menu and back.....everything smooth and working again....

Edited 21 hours ago by Janko

[Skycowboy]

2 hours ago, Janko said:

Just happen to me again, but I found solution for me - just go to menu and back.....everything smooth and working again....

Hi, did you go to the MSFS menu above or which menu?

 

[Janko]

1 minute ago, Skycowboy said:

Hi, did you go to the MSFS menu above or which menu?

 

No, esc back to main menu and afterwards back to the sim......buala, unfreeze

[mertayd1n]

After completing my flight, I pressed the video button, and the entire aircraft froze.

MSFS 2024 SU1 Beta - no Navigraph.

[LucianV]

8 hours ago, Janko said:

Just happen to me again, but I found solution for me - just go to menu and back.....everything smooth and working again....

Is not working for me

[David Grundstrom]

Just encountered this issue for the second time after using my physical keyboard to enter data into the Notepad. Was this airplane really ready to be released? I'm very frustrated that I can't even get 1 flight out of this plane.

[LH4371]

1 hour ago, David Grundstrom said:

Just encountered this issue for the second time after using my physical keyboard to enter data into the Notepad. Was this airplane really ready to be released? I'm very frustrated that I can't even get 1 flight out of this plane.

what if you don't use the physical keyboard then until they fixed it? did 3 flight and no problems, not hitting any video button and not using the physical keyboard

[Macjoe]

Same issues for me after launching the A350 onto airport changing cockpit view and accessing to the tablet i got a white screen and then nothing more to do MSFS2024 got completely frozen and must quite thru task manager, just outrageous given the price of this add-on!

Edited 10 hours ago by Macjoe

[alw]

Same problem here...9 hrs in. When it happened, I started regretting the purchase. It happened with the clickable "video"-button. 

[Hugo Rodriguez]

Today I bought the plane, but I couldn't made it to work.

Landing gear is retracted and screens are black.

I can't start batteries. Also can't connect external GPU.

It's like the plane was not initializated.

Mi Wasm carpet is clean, just only contains a subfolder "work" which is empty.

I tried uninstall and reinstall the plane and restarting CPU without exit.

I sent a ticket and I'm waiting for response.

MSFS2024 SU1 Beta, Inibuilds A350 v.1.0.1.

Really annoying.

Sorry for any mistakes in my English.

 

Hugo Rodriguez

Edited 4 hours ago by Hugo Rodriguez

[DiBarkis]

Happened to me too. Long Haul from KBOS to VHHH. Just before TOD. I did everything and couldn't restore it. I could go to the tablet, but all other screens and controls were frozen. I had to quit. And now I remember clicking the "video" button. Being the "Curious Joe" that I am, I couldn't resist that "temptation" lol. But I never linked the two events because I didn't immediately notice the freeze.

Good to know the reason because I was afraid of doing any other flight