Hi,

is anyone experiencing extremely slow and sluggish moving map on both efb and ois?

I didn’t have the issue on a flight I did yesterday but today I experienced the issue for the first time.

Many thanks in advance!

Reza Behrooz

1 minute ago, Rezab said:

Hi,

is anyone experiencing extremely slow and sluggish moving map on both efb and ois?

I didn’t have the issue on a flight I did yesterday but today I experienced the issue for the first time.

Many thanks in advance!

Reza Behrooz

Hi Reza,

I have not personally experienced this, are you able to attach a short video of this behaviour?

Thanks!

Hi,

Yes, I’ve had the same problem since updating to version 1.04.

Switching to a different card and zooming is extremely slow, and the flight path tracking doesn’t work either when you click on the little aeroplane icon

in the top right-hand corner. It just jerks about!

If you look closely, you can see that the aeroplane is situated in a small square below the map.

Edited yesterday at 10:19 PM1 day by Harry320

2 hours ago, iniKyle said:

Hi Reza,

I have not personally experienced this, are you able to attach a short video of this behaviour?

Thanks!

Thank you very much Kyle as always for your prompt reply.

Here is a video, sorry for the background noise and poor quality. You will notice that as I click the + sign to zoom, it takes so long to zoom and adjust.

Hope it helps.

Reza

2 hours ago, iniKyle said:

Hi Reza,

I have not personally experienced this, are you able to attach a short video of this behaviour?

Thanks!

Edited yesterday at 10:53 PM1 day by Rezab

I have noticed this too, as well as the effect when trying to scroll the map in this video

I have this issue too, it was running smoothly on the EFB map on vfr mode and other modes before MSFS update 7 yesterday. Now the map is really glitching and has a delay of several seconds when zooming in and looses the aircraft center symbol. Strange as the map on the A340 is working fine since yesterday's update. The only way to describe it is when you zoom in a little box appears around the aircraft symbol then there a severe glitch and delay.

Many thanks

Other than this aircraft is awesome, I have updated it by marketplace to 1.04 also.

I tried the A350 and other aircraft, it is working perfectly fine with them.

It seems like it is only on the A380 for me right now.

Really been enjoying the A380. It’s a magnificent plane. Hope this issue can resolve soon!

Reza

Edited 10 hours ago10 hr by Rezab

Thanks for your videos @Rezab. We're currently tracking some odd behaviour as the result of SU7. This has been logged by the team.

Thanks for your patience as the team investigates!

3 hours ago, iniKyle said:

Thanks for your videos @Rezab. We're currently tracking some odd behaviour as the result of SU7. This has been logged by the team.

Thanks for your patience as the team investigates!

Thanks so much Kyle for the update.

If you can keep us posted of any updates on this it would be much appreciated.

Thanks!

Reza

17 minutes ago, Rezab said:

Thanks so much Kyle for the update.

If you can keep us posted of any updates on this it would be much appreciated.

Thanks!

Reza

Absolutely. The team is already at work!

1 minute ago, iniKyle said:

Absolutely. The team is already at work!

Amazing!

Really appreciate the quick reply and action from your team.

One question, could it mean than we might have to wait about a week for the next update to roll out in marketplace for this to get fixed. Just curious 😊

Reza

21 minutes ago, Rezab said:

Amazing!

Really appreciate the quick reply and action from your team.

One question, could it mean than we might have to wait about a week for the next update to roll out in marketplace for this to get fixed. Just curious 😊

Reza

Yes, unfortunately that will be the case. In all honesty, it may take even longer as the team still needs to investigate the source of the issue and apply a fix.

Just know the team is working extremely hard to squash any and all remaining issues!