WASM crashes frequently; there are no WASM files inside the WASM folder, only a work folder.

This was purchased via the built-in marketplace version.This issue applies to all products of your company.

How to resolve this kind of issue?

6 hours ago, ggbond250 said:

WASM crashes frequently; there are no WASM files inside the WASM folder, only a work folder.

This was purchased via the built-in marketplace version.This issue applies to all products of your company.

How to resolve this kind of issue?

Hi,

Deleting the entire Work folder is part of the process for removing the WASM files. I’ve attached a step-by-step guide that should help clarify the process and address any further questions or concerns.

Thanks!

23 hours ago, iniKyle said:

你好，

删除整个工作文件夹是移除WASM文件的过程之一。我附上了一份逐步指南，有助于澄清流程并解答任何进一步的问题或疑虑。

谢谢！

I have reinstalled the system completely with drive C fully cleaned up. When reloading the aircraft, there are only files inside the work folder with no other documents available.

Edited 1 hour ago1 hr by ggbond250

23 minutes ago, ggbond250 said:

I have reinstalled the system completely with drive C fully cleaned up. When reloading the aircraft, there are only files inside the work folder with no other documents available.

Hi,

That’s okay! Is the aircraft now working as intended after the reinstall?

Thanks!