sim issue Terminal 5A not showing in MSFS2024

[Se1by_]

All other terminals appear as normal, however terminal 5A is not there (I can see people walking where the building should be but there is no building, only jetbridges).

 

This worked 2 weeks ago, so it must be something related to the last update, either the scenary or the sim.

Ive tried to deactivate the default Asobo scenary for EGLL from my marketplace but i do not have it there, when i search for EGLL only the inibuilds one appears. Does this have anything to do with my issue? I am using the standard edition, so im not sure if that includes the Asobo handcrafted scenary.

[mark tams]

same for me

[KevLJ]

I just did a flight from Krakow to Heathrow and noticed Terminal 5 wasn't visible, despite the jetways being there and passengers levitating.

It was there last time I used it a few weeks ago, prior to the last update I think.

[Munur]

Same for me !

[AndyM]

I don't use 2024 much due to some issues I have with it, but I just loaded it and don't seem to have the same problem.

The only thing's that I have done is to disable the default EGLL, and a few of the options in the INI control panel that I don't need like interiors and some ground clutter.

I do wish they would port this to 2020 though.

Edited April 5 by AndyM

[richboy2307]

Sorry guys but this is a very weird issue that we're not able to reproduce.

Personally, I've deleted and installed fresh 5 times now and I have the terminals showing up *every time*. We even tried updating from v1.0.0 or 1.0.1 directly to 1.0.2 to verify the issue and still had it working fine each time across 5 different systems.

If you do experience this problem, please try
- Uninstall EGLL Premium
- Clear Scenery Index
- Re-install EGLL Premium

Some users reported similar issues on the Discord and can confirm resolved after re-installing the scenery & clearing scenery indexes.

Thanks!

[KevLJ]

17 hours ago, richboy2307 said:

Sorry guys but this is a very weird issue that we're not able to reproduce.

Personally, I've deleted and installed fresh 5 times now and I have the terminals showing up *every time*. We even tried updating from v1.0.0 or 1.0.1 directly to 1.0.2 to verify the issue and still had it working fine each time across 5 different systems.

If you do experience this problem, please try
- Uninstall EGLL Premium
- Clear Scenery Index
- Re-install EGLL Premium

Some users reported similar issues on the Discord and can confirm resolved after re-installing the scenery & clearing scenery indexes.

Thanks!

Just did this and Terminal 5A is showing perfectly again.

Thanks for your help.

[bunchy]

I have terminal 3, pier 5 missing, although jetways are showing. Sometimes the six fuel farm tanks don't show up either, although this is not consistently a problem.

These are not issues if I depart from Heathrow but they are an issue on arrival.

I'm in SU2 beta, I have uninstalled, cleared scenery indexes and re-installed but problem remains. Default Gaya EGLL disabled

All settings in ini manager are off with standard textures selected.

Edited May 8 by bunchy

[barrendrop]

I had the same problem, I thinks its caused by the inibuild installer showing the instaltion complete, before its finished loading, if you come out to soon the terminal 5 is not fully loaded. I recently uninstalled EGLL and then re installed and left it running in the app until the HD drive light had stopped all its flashing. a good few minutes after the screen was showing as fully installed. Load the simulator  and it was all working perfectly with Terminal 5 buildings all perfect

Give it a go and report back here, if you find this successful

Edited May 8 by barrendrop

[Speedbird193]

I have the same issue with T3. When I depart EGLL all buildings are showing correctly but when I fly into EGLL T3 is always missing. I also noticed trees and default buildings glitching through the Central Terminal Area/T1 pier. I disabled default EGLL and I cleared the Scenery Index. Using SU2 Beta.

[bunchy]

11 hours ago, barrendrop said:

I had the same problem, I thinks its caused by the inibuild installer showing the instaltion complete, before its finished loading, if you come out to soon the terminal 5 is not fully loaded. I recently uninstalled EGLL and then re installed and left it running in the app until the HD drive light had stopped all its flashing. a good few minutes after the screen was showing as fully installed. Load the simulator  and it was all working perfectly with Terminal 5 buildings all perfect

Give it a go and report back here, if you find this successful

Strange thing is, if I load into EGLL, all terminals are present. It's when I arrive there that the terminals are missing. So, based on that, I think it is installed correctly.

[bunchy]

On 4/8/2025 at 4:28 PM, richboy2307 said:

Sorry guys but this is a very weird issue that we're not able to reproduce.

Personally, I've deleted and installed fresh 5 times now and I have the terminals showing up *every time*. We even tried updating from v1.0.0 or 1.0.1 directly to 1.0.2 to verify the issue and still had it working fine each time across 5 different systems.

If you do experience this problem, please try
- Uninstall EGLL Premium
- Clear Scenery Index
- Re-install EGLL Premium

Some users reported similar issues on the Discord and can confirm resolved after re-installing the scenery & clearing scenery indexes.

Thanks!

Have you tried flying into Heathrow? That's where the missing terminals issue arises for me.

[Speedbird193]

It’s so easy to reproduce on my end. Every single time I arrive at the airport T3 is missing. Every time I depart the airport everything is showing up correctly.

[richboy2307]

Yes we have tried flying into and out of EGLL. For most of you having this issue, I presume you are on SU2 Beta? If so, thats likely due to the new memory management that actively culls objects from memory as part of performance/stability optimisations.

You may revert to SU1 or adjust your settings on SU2 beta to lessen the memory demand, and thereby the instances of this happening. Its not a scenery issue in that sense, and if the sim is doing the above too aggressively, it is for sim code to resolve.

Thanks!

[Speedbird193]

I just switched all Terminals to the low detail version and disabled all high res options. T3 is still not appearing when flying into the airport. I'm using SU2 beta but surely switching the scenery to the low res detail for everything should provide enough headroom for the system to load T3 according to your statement? I'm afraid "it's the sim's fault" isn't a good enough answer when I don't have this issue with any other scenery.

Edit: I just installed the previous 2020 version of EGLL and no issues at all with any buildings loading in.

Edited Monday at 08:00 PM by Speedbird193

[Johnny Wing]

Same problem with Terminal 3 missing after landing (was there when I departed LHR on previous leg). This is after SU2 came out.