Guffnuts Posted July 5, 2023 Share Posted July 5, 2023 Hi, recently built a new PC, but when logging into inimanager to install my purchases, they are not showing. Is there a way to download my purchases outside of inimanager? Link to comment Share on other sites More sharing options...
ChaseRMc Posted July 5, 2023 Share Posted July 5, 2023 I have the same problem. Not sure what's going on but they updated to 2.1.7 today. I had all of them last night on 2.1.6. Link to comment Share on other sites More sharing options...
jwebb333 Posted July 5, 2023 Share Posted July 5, 2023 (edited) I Purchased London Stanstead for MS Flight Sim this evening, shows in my account as order fulfilled but not showing as purchased in the inimanager I have emailed support for help. Edited July 5, 2023 by jwebb333 Spelling 1 Link to comment Share on other sites More sharing options...
Guffnuts Posted July 5, 2023 Author Share Posted July 5, 2023 Just now, jwebb333 said: I Purchased London Stanstead fpr MS Flight Sim this evening, shows in my account as order fulfilled but not showing as purchased in the download manager. I have emailed support for help. Same. Let us know how you get on. Link to comment Share on other sites More sharing options...
jwebb333 Posted July 5, 2023 Share Posted July 5, 2023 OK will do Link to comment Share on other sites More sharing options...
Deleted Account Posted July 5, 2023 Share Posted July 5, 2023 Heya! We are aware of the issues and are looking into it. If you need a download in the meantime, please contact direct support and they will help you out 🙂 https://www.inibuilds.com/contact Link to comment Share on other sites More sharing options...
jwebb333 Posted July 6, 2023 Share Posted July 6, 2023 Hi, I received a response from support. They asked to uninstall version 2.1.7 of the inibuilds download manager and sent a link for the previous version. I installed this but still the same issue. So I repeated the process but this time I deleted the folder left behind after the uninstall. Reinstalled this older version as advised https://cdn.inibuilds.com/website/manager/iniManager-2.1.6_Setup.exe then the product was present. The folders I had to manually remove were. IniManager located in (AppData) and IniManager located in (App Data local) Link to comment Share on other sites More sharing options...
Deleted Account Posted July 6, 2023 Share Posted July 6, 2023 Yes, the issue is now rectified; even on 2.1.7. Our store provider changed something within their API causing the issue. We apologise for any temporary inconvenience caused 🙂 Link to comment Share on other sites More sharing options...
Guffnuts Posted July 6, 2023 Author Share Posted July 6, 2023 Thanks, can confirm all working as should be. 👍 Link to comment Share on other sites More sharing options...
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