Hi,
I received a response from support. They asked to uninstall version 2.1.7 of the inibuilds download manager and sent a link for the previous version.
I installed this but still the same issue. So I repeated the process but this time I deleted the folder left behind after the uninstall. Reinstalled this older version as advised
https://cdn.inibuilds.com/website/manager/iniManager-2.1.6_Setup.exe then the product was present.
The folders I had to manually remove were. IniManager located in (AppData) and IniManager located in (App Data local)