Epic78 Posted March 11, 2023 Posted March 11, 2023 Hello, I have had several issues with the AN-225 after my purchase yesterday. When I load into the plane, the FO windshield wiper is active, even though I didn't enable it. I also cannot disable it. The CPT wiper isn't enabled when I load in; however, it won't function. Both the CPT and FO fans won't function when I click on the switch. When I try to open the cargo door, it won't open, although the EFB states that it is opening/open. Lastly, the throttle animation doesn't work. When I increase throttle, only the sound effects play. I cannot physically see the throttle moving in the simulator. If I could get help, it'd be greatly appreciated. Thanks!
Deleted Account Posted March 12, 2023 Posted March 12, 2023 Heya! This sounds like your plane hasn't fully compiled, which is weird, as it should normally come precompiled. Out of interest; what CPU do you have?
Epic78 Posted March 12, 2023 Author Posted March 12, 2023 If I'm not mistaken, I have the Intel X5570.
Deleted Account Posted March 13, 2023 Posted March 13, 2023 Yeah, I think that unfortunately might be the issue. I THINK the AN225 needs AVX support to fully work, which your CPU doesn't provide. Your best bet is to contat Microsoft, ask them if it needs AVX and if it does ask for a refund 😞
Epic78 Posted March 13, 2023 Author Posted March 13, 2023 Ah, do you recommend any specific place where I can try contacting Microsoft? Thanks.
Deleted Account Posted March 13, 2023 Posted March 13, 2023 7 hours ago, Epic78 said: Ah, do you recommend any specific place where I can try contacting Microsoft? Thanks. https://flightsimulator.zendesk.com/hc/en-us/requests/new?ticket_form_id=4840648935708 You can request a refund here 🙂
Epic78 Posted March 13, 2023 Author Posted March 13, 2023 I was just informed that my purchase is not refundable, is there any other way to proceed?
Deleted Account Posted March 14, 2023 Posted March 14, 2023 1 hour ago, Epic78 said: I was just informed that my purchase is not refundable, is there any other way to proceed? Interesting.. Why is it not refundable? Another way to proceed would be buying a CPU that is within the minimum system specs (4th gen Intel CPU Ryzen AMD CPU with AVX support) Or you just see the purchase as a donation towards the real thing 😕
roskud Posted March 16, 2023 Posted March 16, 2023 mine friend have intel core i5 10gen (avx supported) but have a problem with no functioning of TCAS radio and level throttle display
Deleted Account Posted March 17, 2023 Posted March 17, 2023 1 hour ago, roskud said: mine friend have intel core i5 10gen (avx supported) but have a problem with no functioning of TCAS radio and level throttle display batteries on?
roskud Posted March 17, 2023 Posted March 17, 2023 yes - batteries all 5 ON and even engine generators lit green same state as shown present if you spawn on runway too. "work" folder is empty too
Deleted Account Posted March 17, 2023 Posted March 17, 2023 Yeah, work folder is supposed to be empty. Have they tried a reinstall?
roskud Posted March 17, 2023 Posted March 17, 2023 7 hours ago, gumbyger said: Yeah, work folder is supposed to be empty. Have they tried a reinstall? we found solution: a folder where game was installed contained Cyrillic letters (as steam allowed to link that ). after relocation to Latin folder everything works as intended 1
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