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Eddie

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Posts posted by Eddie

    LOD Issues in VR in SU3

    in Modelling & Texturing

    Posted

    3 hours ago, mcphailtom said:

    Any updates on this @Eddie ? 

    Understand this is an issue imposed upon you guys but any indication of a timeline would be great as the plane is an unusable investment for those of us that only fly in VR

     

    Hello. Unfortunately not much I can share at this time. We're aware and looking into the quickest and most effective fix. When it comes to VR, the issue goes deeper into a platform-level problem which naturally makes things take longer; that's why I am not confident in providing you false hope in the form of an ETA. 

    • Like 2
    • Thanks 1
    • Sad 2

    FedEx liveries

    in Modelling & Texturing

    Posted

    On 8/31/2025 at 9:20 PM, LukeFF said:

    Four months later and no response. I guess that tells me what the chances are of this happening. 

    Hello,

    There should be a FedEx PW livery up on the iniManager now. Apologies for the wait. We'll look at adding more in the future. 

    Thank you 

    WASM Crash Report SU3 V.1.1.4

    in Systems

    Posted

    3 minutes ago, ZestyDog69 said:

    Thanks the autosave worked great!

     

    Awesome! Also something to keep in mind, incase autosave didn't properly load, try a second time and always from a runway. Sometimes first load of the save may not initialise properly; a second one usually does the trick.

    Thank you 🙂 

    Very little engine power

    in Systems

    Posted

    Hello,

    Since the last communication from us we have still been unable to reproduce the issue.
    We need some more information. First of all, please ensure ALL assists are disabled in the MSFS options (auto mixture, crash simulation etc).

    Also, if you continue to encounter this problem, please enable Developer mode and check Debug -> Aircraft -> Wheels to see if there's any brake input present (see image)
    image.thumb.png.f4dd012c01dec1dea54cc6a58b5ee1c0.png

     

    Stutters after su3

    in Systems

    Posted

    Hello Carlos,

    Please try the following: 

    As for the Simbrief issue, please ensure you have correctly put your ID into the EFB. You can try either ID (numbers) or username (letters) if one or the other fails.
    Thank you 🙂 

    WASM Crash Report SU3 V.1.1.4

    in Systems

    Posted

    Hello,

    Thank you for the report! Very sorry that you experienced this crash. It is very much worth it to keep autosave going in the background as it not only beneficial for you, but for us also as it helps identify WASM crashes a lot easier. 

    I've forwarded your information to the team regardless.
    Thank you 🙂

    • Like 1

    Touchdown Sound

    in Sounds

    Posted

    Hello,

    Please try "re-streaming" the aircraft; may resolve the issue you're experiencing as things may have not loaded correctly since first initial-load. 

    Thank you 

     

    LOD Issues in VR in SU3

    in Modelling & Texturing

    Posted

    On 8/24/2025 at 9:24 AM, mcphailtom said:

    @Eddie Just wondering if you have any take on this one as far as MS/Asobo beings the ones liable for correcting the issue. Based on the discussion on the MSFS forums it really seems like at least some of the developers of third party aircraft were taken quite by surprise with this change. Both the A350 and PMDGs 777 are terribly affected and a number of other aircraft like the Citation X perhaps slightly less so but still not unscathed.

    Is it really encumbant on you as devs to rework your aircraft if they are already using the SDK correctly? 

    I work on a completely different type of software but if we did this to a customer by rug pulling our API with zero notice .... heads would be rolling.

    Hello,

    Unfortunately, the situation is a bit more complex. SU3's beta has been around for a while, and the LOD change has been present for some time. However, given the nature of beta environments, we chose not to rebuild the LODs for the aircraft based on a system that was still subject to change, or potentially addressed by Asobo directly.

    This approach does carry the risk that the issue persists into the final release, potentially resulting in a broken feature, which is what happened here. While not ideal, we felt it was the most prudent path given the circumstances. That said, we are actively working on a fix, and it should be in your hands shortly. 

    Thank you for your and everyone else's patience 🙂 

    • Like 2
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