Hello,
Sorry to hear this happened to you. Please could we have a few more details to investigate. Thank you very much.
Step 8. Please provide the following information
Aircraft: A350-900 or -1000
Simulator: FS2020 or 24
Navdata Method: SIM DEFAULT or NAVIGRAPH
OFP: Include a PDF of your Operational Flightplan (OFP) if related to FMS/Route Procedures crashes
WASM Error: The error you copied in Step 4 above
Specs: CPU, GPU and RAM of your system.
Autosave File: Please include the latest ".bin" autosave file prior to your crash.
Step 9. Where possible, include on your report
a Screenshot / Video showing what you pressed/did just before the crash happened to give us more clues.
steps on how to reproduce the crash so that we can try ourselves with debugging tools to identify the cause of crash.
The Autosave File, include the latest ".bin" autosave file prior to your crash to help us reload into same scenario. FS24 Autosave Folder Paths
- Steam: %APPDATA%\Microsoft Flight Simulator 2024\WASM\MSFS2024\inibuilds-aircraft-a350\work\autosaves
- MS Store: %LOCALAPPDATA%\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\WASM\MSFS2024\inibuilds-aircraft-a350\work\autosaves FS20 Autosave Folder Paths
- Steam: %APPDATA%\Microsoft Flight Simulator\Packages\inibuilds-aircraft-a350\work\autosaves
- MS Store: %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\inibuilds-aircraft-a350\work\autosaves