balus

But it only reacts to a mouse click, not a key - and yes I thought about the view selection keys, but it works now, without changing anything. I checked the mouse left click and yes there are 2 interactions bound to it, but that's the same with all other aircraft, and I don't have the same issue with them. I also created a new mouse profile and cleared everything, same issue.

Ok, I may have resolved this, but I'm unsure as to how. When I load a new aircraft the first thing that I generally do is define camera views and then use the ALT key to access the views. For the lower part of the pedestal I generally use ALT4. While trying to work out what was happening I used the CTRL keys to select a view and then zoomed out and navigated down to the SD controls and clicked on one of them, no pump failure. So I then hit CTRL+ALT4 to reset the view and it seems to be working. I want to do a restart and another flight before I am convinced - I'm currently enroute to KDFW from YSSY, so I've had plenty of time to experiment :)

But how, no keys or buttons are being used simply a mouse click? And it is only the SD control section, mouse clicks anywhere else function as expected.

Thanks for your opinion, however it is not really relevant to the issue being discussed.

I have noticed this when switching views - from external to internal for example, they only stay on for a couple of seconds though.

Neither do I, are you having the same problem?

Nope, uninstalled, confirmed streaming in the marketplace - load aircraft, align IRS, started APU, the SD showed the APU page with the flap open but then reverted to the Door page. Loaded Simbrief flightplan, configured FMC, went to check another page and the same pump turned off. EDIT: Once the engines are started I get the message on the E/WD and an aural indicator, checking the overhead, the pump is off. If I click on the CLEAR button that is highlighted on the SD controls, then the pump turns back on and the message clears.

I'll test this later today, but I will be disappointed if this is the cause, I prefer my aircraft and scenery downloaded, mainly for performance reasons.

I have downloaded it

Just starting flight #2 and it is reproducible. Engines not started, external power connected, APU starting, select ENG page and the pump goes off - turn it back on, select any other page, same outcome, the pump goes off. EDIT: Even selecting T/O CONFIG turns the pump off, basically any button on that panel will turn the pump off. Mouse clicks on any other location seem to work fine.

I doubt it's a keybind as I am only using mouse clicks, not keys or buttons. I'll see how it goes with flight number 2...

All pumps were on before I selected the different page on the SD - as soon as the new page is displayed the pump turns off and the message appears. Turning the pump back on via the overhead clears the message.

Whenever I select a different page on the SD I get the R INR TK AFT PMP FAULT message on the E/WD and yes when I check the overhead the pump is off. Any idea why this would be happeneing?

5 days later no response, disappointing

Is this issue ever going to be resolved, or has it reached the "hands in the air I give up" stage? No issues with aircraft from other providers