Hello,

After each startup of my MSFS2020, I need to rescan the QR code to enable

the connection with Navigraph. Is this normal????

Regards,

Eric

also in flight after a certain time......

Correct, just had it during a 1hr flight this morning.

Regards,

Eric

Same here

Hi, this should be sorted in the upcoming 1.0.3 patch. Thanks for the reports :)

Patch 1.0.3 installed, still the same result😞

On 8/8/2026 at 4:03 AM, Speedrick007 said:

Patch 1.0.3 installed, still the same result😞

Hi,

v1.0.4 has just been released. Could I suggest performing a fresh installation of the aircraft to see if this resolves the issue?

If the issue persists after reinstalling, please update this thread and I’ll pass the information along to the Synaptic team for further investigation.

Thanks!

Post V1.0.4, problem persists on the tablet….

Reinstalled the airplane when updating to the latest, but still the same….

On 8/14/2026 at 6:55 PM, Speedrick007 said:

Post V1.0.4, problem persists on the tablet….

Reinstalled the airplane when updating to the latest, but still the same….

Hi,

I’m sorry to hear you’re still experiencing this issue. I’ll pass it along to the team for further investigation.

Thanks for your patience and understanding!