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Navigraph charts

Trevor
in Systems

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I am using the premium FS 2024 version of the A300-600r. I can only get LIDO charts to display in the EFB. I have selected navigraph charts in the options section. However, they do not display. I have reset my navigraph account details and then logged in. The navigraph logo appears for a second and then immediately they revert to LIDO. This also happens in the A340 and A350. What is the problem? I have a valid navigraph account and the AIRAC cycle is up to date. Please advise. Thanks

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