Saturday at 07:57 PM1 day HelloUsing EFB I can move as expected, both jetways at compatible gates but when Starting boarding with GSX, Jetways are not used because GSX provides the info that there is no jetways . thus passengers are coming by Bus even if in GSX parking position, jetway is active .Something you need to check to get passengers using this type of jetways with GSXThank you Edited Saturday at 08:23 PM1 day by Dravman91
Saturday at 11:50 PM1 day Staff Hello, a workaround for this is calling GSX and then triggering the jetways to move within the jetway app for the time being, thank you.
16 hours ago16 hr 14 hours ago, IniJamir said:Hello, a workaround for this is calling GSX and then triggering the jetways to move within the jetway app for the time being, thank you.Hi JamirWhat do I do to "call GSX"? Are you referring to "request boarding"?ThxJohn Nesbit
15 hours ago15 hr Author 15 hours ago, IniJamir said:Hello, a workaround for this is calling GSX and then triggering the jetways to move within the jetway app for the time being, thank you.Hello JamirThank you for the advice and quick reply! I will try soon and let you know. Thank you
13 hours ago13 hr Author 17 hours ago, IniJamir said:Hello, a workaround for this is calling GSX and then triggering the jetways to move within the jetway app for the time being, thank you.Hi again, it doesn't work as starting GSX for boarding without moving the 2 jetways using the EFB, Bus is still coming with attached stair on the rear as no jetway detected ...@John N FYI
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