Hello

Using EFB I can move as expected, both jetways at compatible gates but when Starting boarding with GSX, Jetways are not used because GSX provides the info that there is no jetways . thus passengers are coming by Bus even if in GSX parking position, jetway is active .

Something you need to check to get passengers using this type of jetways with GSX

Thank you

Edited 10 hours ago10 hr by Dravman91

Hello, a workaround for this is calling GSX and then triggering the jetways to move within the jetway app for the time being, thank you.