Dual winwing MCDU support?

[Eurosky]

I have a dual WinWing MCDU setup. Capt & Fo. With both MCDUs active none of my WinWing products will work. Disabling/unplugging one MCDU and ops normal. 

I contacted WinWing support about this. 

This is the answer I got from WinWing support in regard to dual MCDU support for the A340:

Dear customer, currently due to issues of the Inibuild A340 plane model, we can only support MCDU of Captain side.

Please wait for the plane model manufacturer to update the plane.

 

Edited January 20 by Eurosky

[IniSteve]

Hi. Sorry this is being communicated this way as we have not been notified about needing to do anything special on our side. 
I will ask the team to reach out to WW and see if what they say.