The photo doesn't show it well but ever since the update when I go to D-ATIS to make a request the "Send Request" buttons and "Update All" buttons are unavailable. The "Auto Update" buttons are available and work for the two default airports that come from the flight plan that is imported. If you change the airport they won't work again though.

Hello,

Did you check that your Hoppie API key is still in the EFB ?

Edited August 24, 2025Aug 24 by Xenon341

I have also noticed this since the latest update. I use Sayintentions for ATC and all the other functions relating to that work i.e. old fashioned ATIS.

I got this working in the end. It was my Hoppie ID that had expired. As soon as I renewed and entered the new ID, I could request the D-ATIS for the departure airport.

On 8/24/2025 at 2:47 AM, Xenon341 said:

Hello,

Did you check that your Hoppie API key is still in the EFB ?

I actually only use SayIntentions and haven't ever used Hoppie. Never was a problem before the update.

Have the same issue also with SayIntentions. Had this problem some updates before but was fixed. Now it‘s back again and no one seems to care…

Im facing the same problem, my hoppies logon code is brand new and copied into the 3RD PARTIES - HOPPIE LOGON field. Also switching to Beyondatc for D-ATIS wont work. But it worked once, don't know what I've done. 
Im on SIM BETA 4, no Beta updates in between. 

Perhaps after a month some update here would be nice some time!? At least, that the issue is registered and being worked on…

And also here after the update no change.

I got it to work by entering the SI ID as Hoppie login (what shouldn’t be needed). But after switching to VR instant CTD. 
I‘m done with the A350 (and other Inibuilds aircraft) now…

so sad as it‘s a great aircraft and was one pf my favorites.

 

Edited October 5, 2025Oct 5 by Blodwyn76

For those who still use the buggy A350 with SI: try entering your SI ID as Hoppie login. This seems to solve the problem the devs are ignoring for weeks now.

I have the same issue! I entered my Hoppie code, but when I select BATC in Connect, it doesn’t receive the D-ATIS — it just stays on “pending.”

 

Edited October 8, 2025Oct 8 by LukeSkyBellic

Don't know, how BATC handles the ATIS / ACARS items. But the devs just seem to ignore the problem. 

However I'm done with the A350 at least until SU 4, hoping some of the issues like LOD in VR are solved then, as the ATIS problem is only a minor one compared to my other issues that make the a/c unusable at the moment for me.